Kelly reviews

3.6

71% would recommend to a friend

(6,841 total reviews)
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Chris Layden

81% approve of CEO

62% positive business outlook

Kelly has an employee rating of 3.6 out of 5 stars, based on 6,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
1.0
Dec 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Having the ability to work in the private of one's own home was a great benefit. Not having to deal with rush hour traffic on a daily basis was also a great reason.

Cons

No one knows what the right hand or left hand is doing at any given time. Promising to pay you for hours in a written email then turn around and take back what they said was horrible. I worked on this project for six months.. Yes SIX months. I can count a few hundred that did not make it based off of there needs/wants of Apple. Management is all about who you know, not what you know. You can't hide matrix in a virtual environment. Not promoting top performers is a great reason to dodge this place. I caring about your employee's is harsh. Caring about their client paying them is what they cared about. Winning an iPod after 6 solid months over those that won bigger prizes being with the company less then myself. But, like with any job it is all about who you know and not what you know. Sure there are ups and downs of every company. KellyConnect/Apple was the worst yet. Apple, Inc. orginally had the project with Volt Workforce Solutions and lost the contract to Kelly Services because Kelly bid for the contact was less of what Volt wanted. Volt started out at $14.00 as an iPhone advisor as KellyConnect starts out at $9.15 an hour with a bonus that they kept changing to keep one from making. The highest the bonus pay out is was like $68.00. This company will stick you in the face, and not the back. When the economy the way it is. Any job back in May 2010 was agreeable up until this point. When one door closes trust me another opens!!!

2.0
Nov 30, 2010

Isn't what it used to be!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-you are helping people find jobs -making a match between candidate and client -there are standard operating procedures in place to make it a smooth transition

Cons

-Senior Management isn't there to judge employee performance -if new to the industry don't work here because they will throw you into it 'sink or swim' -don't bother asking questions find the answers on your own -they don't have great followup for employees about their performance -at the end of the day..they don't care about you the employee they care about making that dollar -the company isnt what it used to be a lot of people walking or laid off -your better to go to a smaller less corporate staffing agency.. -Know your resources

4.0
Nov 16, 2010
Recommend
CEO approval
Business Outlook

Pros

-Training is second to none. -Compensation tends to be higher than most in the industry. -Performance feedback -National and International opportunities. -Being able to offer someone work. -Tuition reimbursement. -Employee discounts.

Cons

--Not enough individual accountability. The slackers get by on the purse-strings of the top performers. -Too many branch/district managers without industry experience.

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