Item: Kelly
Rating: 4
Author: Former employee - Customer Service Representative (CSR)

Question 1

Is Kelly a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Kelly have rated their employer with 3.3 out of 5 stars in 26 Glassdoor reviews. This is a lower than average score with the overall rating of Kelly employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at Kelly now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Kelly.

Question 2

Does Kelly pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Kelly with 2.3 out of 5 stars based on 26 anonymously submitted employee reviews. This is 35.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Kelly.

Question 3

How happy are Customer Service Representative CSR professionals working at Kelly?

Accepted Answer

8% of Customer Service Representative CSR employees at Kelly would recommend their employer to a friend. This rating has increased by 1,011% in the past 12 months. Customer Service Representative CSR professionals have also rated Kelly with a 1.4 rating for work-life-balance, 1.6 rating for diversity and inclusion, 1.5 rating for culture and values and 1.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Kelly?

Accepted Answer

Substitute Teacher (535), Recruiter (272), Customer Service Representative (213), Administrative Assistant (108), Interpreter (102), Technical Support (83), Technical Support Representative (73), Consultant (63), Lab Technician (61), Account Executive (51), Senior Recruiter (46), Contractor (44), Tech Support (42), Technical Support Advisor (41), Staffing Supervisor (40)

Question 5

What are the pros of working at Kelly according to real employee reviews?

Accepted Answer

"Pay was good for me at the time of 15.00 and then 15.50 when I moved over to Mac support" ((in 595 reviews)); "In some areas work from home is great" ((in 493 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 229 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 162 reviews)); "Paid weekly and flexible hours" ((in 123 reviews))

Question 6

What are the cons of working at Kelly according to real employee reviews?

Accepted Answer

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 474 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 256 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 113 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 89 reviews)); "Manager no raise rude extra" ((in 75 reviews))

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