Is Kelly a good company to work for as a Tech Support Rep?

Tech Support Rep professionals working at Kelly have rated their employer with 3.1 out of 5 stars in 66 Glassdoor reviews. This is a lower than average score with the overall rating of Kelly employees being 3.8 out of 5 stars. Search open Tech Support Rep Jobs at Kelly now and start preparing for your job interview by browsing frequently asked Tech Support Rep interview questions at Kelly .

Does Kelly pay Tech Support Rep employees well?

Tech Support Rep professionals rate their compensation and benefits at Kelly with 3.6 out of 5 stars based on 66 anonymously submitted employee reviews. This is 8.7% better than the company average rating for salary and benefits. Find out more about Tech Support Rep salaries at Kelly.

What are the top reviewed jobs at Kelly?

Substitute Teacher (536) , Recruiter (272) , Customer Service Representative (213) , Administrative Assistant (108) , Interpreter (103) , Technical Support (83) , Technical Support Representative (73) , Consultant (63) , Lab Technician (61) , Account Executive (51) , Senior Recruiter (46) , Contractor (44) , Tech Support (42) , Technical Support Advisor (41) , Staffing Supervisor (40)

What are the pros of working at Kelly according to real employee reviews?

"Good pay starting off and a lot of potential for future promotions for those interested." ((in 596 reviews)); "In some areas work from home is great" ((in 478 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 238 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 167 reviews)); "Paid weekly and flexible hours" ((in 124 reviews))

What are the cons of working at Kelly according to real employee reviews?

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 461 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 269 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 107 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 86 reviews)); "Manager no raise rude extra" ((in 81 reviews))

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Kelly

Kelly Tech Support Rep reviews

3.1

64% would recommend to a friend

(66 total reviews)

Chris Layden

Not enough data to show CEO approval

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Culture & values

3.4

Senior management

3.2

Work/Life balance

Tech Support Rep employees have rated Kelly with 3.1 out of 5 stars, based on 66 company reviews on Glassdoor. This indicates that most Tech Support Rep professionals have a good working experience there. Kelly is rated in line with the average (within 1 standard deviation) by Tech Support Rep professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

66 reviews

3.0

Aug 11, 2022

Overworked but good for experience

Tech support

Recommend

CEO approval

Business Outlook

Pros

Experience and made some good friends. Remote work is awesome and reliable work hours.

Cons

Benefits are terrible, customers are pretty bad and the pay is not nearly enough to justify the abuse from customers. No room for movement past becoming a tier 2.

4.0

Jul 25, 2022

Alright

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

The pay is alright. Good hours

Cons

Toxic work environment. If you get one bad review you need 9 good ones to remove it

4.0

Jul 22, 2022

Tech support

Recommend

CEO approval

Business Outlook

Pros

Lot of positions available, Kelly offering multiple opportunities.

Cons

Long periode of contract, up to 2 years while no such advantages when you work for the main business.

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Overworked but good for experience

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Tech support

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