Is Kelly a good company to work for as a Tech Support Rep?

Tech Support Rep professionals working at Kelly have rated their employer with 3.1 out of 5 stars in 66 Glassdoor reviews. This is a lower than average score with the overall rating of Kelly employees being 3.8 out of 5 stars. Search open Tech Support Rep Jobs at Kelly now and start preparing for your job interview by browsing frequently asked Tech Support Rep interview questions at Kelly .

Does Kelly pay Tech Support Rep employees well?

Tech Support Rep professionals rate their compensation and benefits at Kelly with 3.6 out of 5 stars based on 66 anonymously submitted employee reviews. This is 8.7% better than the company average rating for salary and benefits. Find out more about Tech Support Rep salaries at Kelly.

What are the top reviewed jobs at Kelly?

Substitute Teacher (536) , Recruiter (272) , Customer Service Representative (213) , Administrative Assistant (108) , Interpreter (103) , Technical Support (83) , Technical Support Representative (73) , Consultant (63) , Lab Technician (61) , Account Executive (51) , Senior Recruiter (46) , Contractor (44) , Tech Support (42) , Technical Support Advisor (41) , Staffing Supervisor (40)

What are the pros of working at Kelly according to real employee reviews?

"Pay was good for me at the time of 15.00 and then 15.50 when I moved over to Mac support" ((in 595 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 240 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 166 reviews)); "Paid weekly and flexible hours" ((in 129 reviews)); "Good work life balance but that was really due to the nature of my client’s work." ((in 114 reviews))

What are the cons of working at Kelly according to real employee reviews?

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 470 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 256 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 117 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 86 reviews)); "Manager no raise rude extra" ((in 74 reviews))

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Kelly

Kelly Tech Support Rep reviews

3.1

64% would recommend to a friend

(66 total reviews)

Chris Layden

Not enough data to show CEO approval

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Culture & values

3.4

Senior management

3.2

Work/Life balance

Tech Support Rep employees have rated Kelly with 3.1 out of 5 stars, based on 66 company reviews on Glassdoor. This indicates that most Tech Support Rep professionals have a good working experience there. Kelly is rated in line with the average (within 1 standard deviation) by Tech Support Rep professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

66 reviews

4.0

Jul 4, 2022

It’s alright but probably not a job for everyone

Tech support

Recommend

CEO approval

Business Outlook

Pros

Work from home, company provides computer, lots of training

Cons

Leans towards micromanaging, surveys, metrics

Kelly Response

Thank you for sharing your experience and feedback with us.

1.0

Jul 2, 2022

Exam termination

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

There was Good pay ONLY

Cons

They really don’t care about you or your feelings . Exam was selfish in my opinion. Had to have a 80 or higher i made a 75 and got terminated. They was rushing me to ship my equipment back . A bad company overall and they are super strict . Saying we can’t say we work for apple when that’s what we do work for apple .

Kelly Response

Thank you for the honest review.

1.0

Jun 2, 2022

Kelly is HORRIBLE

Tech support

Recommend

CEO approval

Business Outlook

Pros

Weekly pay , time off, overtime

Cons

Controlling teamleads, angry supervisors, outdated management. Horrible company culture, very cold and apathetic attitudes.Lots of lies and unethical “leaders”

Viewing 16 - 18 of 66 Reviews

Jobs at Kelly

Associate Manufacturing

Technical Support Representative

Technical Services Representative

Industrial Maintenance Technician

View all Tech Support Rep Jobs

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Kelly

Kelly Tech Support Rep reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It’s alright but probably not a job for everyone

Exam termination

Kelly is HORRIBLE

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