Is KeyBank a good company to work for as a Account Manager?

Account Manager professionals working at KeyBank have rated their employer with 3.5 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Account Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Account Manager interview questions at KeyBank .

Does KeyBank pay Account Manager employees well?

Account Manager professionals rate their compensation and benefits at KeyBank with 3.2 out of 5 stars based on 23 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Account Manager salaries at KeyBank.

How happy are Account Manager professionals working at KeyBank?

20% of Account Manager employees at KeyBank would recommend their employer to a friend. This rating has decreased by 57% in the past 12 months. Account Manager professionals have also rated KeyBank with a 4.0 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.3 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 298 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 197 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 194 reviews)); "Good work life balance if you are not in Investment Banking" ((in 178 reviews)); "Remote is flexible; work from home; relatively flexible" ((in 70 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 153 reviews)); "No training manuals or formalized training." ((in 78 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 76 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 29 reviews)); "highly political environment; favoritism is abundant" ((in 29 reviews))

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KeyBank

KeyBank Account Manager reviews

3.5

20% would recommend to a friend

(23 total reviews)

Chris Gorman

81% approve of CEO

20% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

2.8

Career opportunities

2.2

Senior management

Account Manager employees have rated KeyBank with 3.5 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Account Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Account Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

23 reviews

4.0

May 21, 2020

Decent company. Good people.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Decent Pay, ability to work from home 2 days a week, good people and the company overall seems to actually care about doing right by customers.

Cons

The status quo isn't something they diverge from here. Ideas for efficiencies are encouraged but investment in those ideas is minimal. Promotions tend to go to people who leave for other companies then come back to a better position in a year. This is for KeyBank Real Estate Capital.

5.0

Aug 15, 2018

Very good place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits relative to other servicers

Cons

Pay isn’t great in comparison

3.0

May 15, 2017

Good Atmosphere

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great PTO schedule from day 1 of hire. Compensation plan is not crystal clear. Management is good,

Cons

Not much room for advancement.

Viewing 19 - 21 of 23 Reviews

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KeyBank

KeyBank Account Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent company. Good people.

Very good place to work

Good Atmosphere

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