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King Soopers

Part of Kroger

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King Soopers reviews

2.7

26% would recommend to a friend

(1,426 total reviews)
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Russ Dispense

11% approve of CEO

30% positive business outlook

King Soopers has an employee rating of 2.7 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The King Soopers employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Very Good benefits after one year. Weekly pay.

Cons

King Soopers DEMANDS loyalty, but offers none, you will NOT do anything here but ruin your life. I cannot overstate how crucial it is that you never get a job here. I have worked for King Soopers since 2008 and in this time it has gone from a fun, productive (if strict) workplace to one that I wouldn't wish on my worst enemies. LET ME BE CLEAR, this is not the rantings of someone who just got in trouble, is upset that they didn't get their birthday off, or who likes to spread negativity, on the contrary, I only hope that by posting this I can save you my fate. What is being done at King Soopers at present is definitely criminal and if anything, the company is headed for (another) class action suit rather than any commendation. There are a variety of reasons that King Soopers is the most miserable, unforgiving place you could ever work, however we will stick to those that affect the greatest amount of people for the sake of brevity. King Soopers will tell you ANYTHING they have to to get you to sign on, they will promise you time off, promotions, discounts, etc..., etc... because there is absolutely NOBODY applying at their stores at present. For instance, when I worked at the Kings on 30th and Arapahoe in Boulder it was not uncommon for us to get 3 apps a week... for the entire county. Why? Because King Soopers is a depraved hellhole. Let's walk through what will happen to you if you manage to pass King Soopers often faulty drug and background tests... Your first two days will be all "rah rah", "you will be somebody" type talk, you will do training on a computer program. You should disregard all this training as it is patently wrong (except for food safety). After this, you will get your first schedule. You will be promised that King Soopers follows the "select-a-shift" process. Rest assured that you have zero control over your schedule. The originial idea of this is genius, the manager writes the schedule, then everyone in the department selects their shifts by seniority from top to bottom. This is unlikely to happen, and if it does, Kings reserves the right to change the schedule until NOON ON SATURDAY as in 12 hours before the new week starts (Kings runs Sunday to Saturday schedules). No matter how much or little notice you receive you are expected to show up when they want or face suspension and docked pay. Moms with kids? Forget it. Grandma is dying of cancer? You can go see her next week. (If she dies you're entitled to two days off). Can't find a babysitter for the midnight shift? One day without pay. Wedding you requested off 5 months ago? Needs of the business. Olympic tickets they want you to cancel? Think of your "career"... This is all for 10 an hour. Read that again, 10 an hour. Unless you have relevant experience you will start at 10 an hour. What Kings thinks is relevant experience is... it had to have happened at a grocery store in the last year or two. You may have been a master floral designer, published cake decorator, or skilled butcher, but if you didn't do any of this at S*feway, Spr*uts, or Wh*le Paycheck, well you will not get paid one cent extra for your experience (KS clerks top out at 18 an hour). For your 10 an hour you can go ahead and assume you have zero rights to ask for days off (you're better off saying you have a doctor's appointment than your daughter's birthday, because believe me if they think they can coerce you into coming in... they will). Once you get there, it only gets worse. King Soopers has mastered the art of wringing every last ounce and teaspoon of physical effort out of you you can possibly handle, every task that could ever take place in a grocery store (stocking shelves, throwing trash, using the bathroom, talking to customers) has been measured by them as to how long it takes an average person to do them, this number is the base number for the amount of hours your department is allotted (remember this, it's important later). The hours are dispensed by a program called ELMS. The expectation of King Soopers management is that there is never even a tenth of an hour of overtime. Yes, in a store staffed by 140 to 230 people, they expect there to be not even a tenth of an hour of overtime paid. Seems simple right? Leave when they tell you... WRONG. It doesn't matter if you are down 3 people, someone calls in sick, or someone literally dies. NO overtime. I was recently part of a week long project that was supposed to be staffed by 8 people for three days. We had 4, 4, and 2 people on the team on each of the three days we were supposed to do this project. What was the expectation? ZERO overtime, but those of us who bothered to show up for work were expected to achieve the same results as the original 8 person team or face discipline. Let me clarify. You are expected to achieve the same results as 8 people working even if there are 4 or 2 of you. This is so common in the Kings workplace that it isn't even worth mentioning. That is on top of the fact that all the measured tasks must have been done by super humans because the amount of allotted hours never matches reality in the first place. When I was Produce Manager at Kings in Lafayette, we were the number one store in sales of packaged corn. Packaging corn takes a while. Roughly 45 minutes to convert 4 cases of regular corn into shucked, packaged corn. We sold about 80 packages a day. 48 ears per case divided by 5 ears per pack equals about 6.5 hours of work, per day. The system generated 2 hours a day for this. BUT WAIT they expect 200 packages on display at all times whether they will sell or not... you do the math. The newest torture is called the "standards walk" wherein you can be written up for DUST on the shelf, one missing sign in your entire department (4500+ items in the department). You won't have time to fix this because they will not hire baggers, they expect that they can page you and you drop what you're doing to bag groceries or ELSE. (this is not in ELMS) This isn't even getting into the sadly jacked up side of management, trust me it's only worse from there and people are quitting like crazy. Seriously, take it from a "lifer"... get a different job.

1.0
Jul 23, 2014

Dissapointing

Recommend
CEO approval
Business Outlook

Pros

The best benefit to working at Kroger is that you can easily work. As long as you pass a drug test, and appear upbeat you will be hired at any King Soopers store. There are several stores opening throughout North America and you can transfer to different locations upon request. As long as you have passed the probation period. The job is also very repetitive so you can quickly learn your job duties. If you work in the Deli department, like i did...you can sample foods whenever there is free time and no customers to help.

Cons

I would never recommend working for this company because it is too political, there are favorites. It has a seniority based structure so there are many new people working themselves to the bone( with very little reward) while a select few make double the pay and pass all the job duties to those with less seniority. There is no schedule flexibility....those higher few choose the hours they want and everyone else is stuck with the rest. Commonly you will work weekends and late evenings and any other peak business hour, holiday, etc. Schedules are always changing without prior notice and you are expected to have perfect attendance. You will not be able to request time off for vacation or shift swap. You may be required to pay weekly union dues depending on which department you are in.ultimately you will be hassled by seniors to maintain a high level of output without training and with little help. You will be payed next to nothing and will work outrageously hard. Work injuries are extremely common. The stores are always under staffed and thus very busy. The job is so physical you will be in pain by the end of your work day. Back, neck, feet, eyes, arms, all sore. It is way too much work and expectations for way too little compensation. YOU WILL HATE YOUR LIFE.

1.0
Feb 5, 2017

Produce Clerk

Recommend
CEO approval
Business Outlook

Pros

If I was forced to say anything positive, I would say at least we make some money? Not enough to pay rent, but at least you get something.

Cons

Oh boy, where to begin. Now let me start off by saying if you're not extremely extroverted, that already will be a hindrance to any job in King Soopers. I can't speak for other non Kroger grocery stores, but I feel they would be the same way. What I mean is while struggling to do the primary task of stocking produce, you are also expected to interact with every single customer that comes your way. I understand the purpose of customer service. While I personally don't care if anyone says hi to me if I am doing my own personal shopping, I know others will take great offense if nobody even makes eye contact to them. At King Soopers, if you don't make deep conversation with any customer that comes your way, even if the customers ignore you, the managers will yell at you for not having deep conversations with the customers, often threatening you with a write up or even writing you up. You even get yelled at or threatened if a customer walks past you if you don't even see them. They even have secret shoppers whose primary goal is to make sure you are interacting with every single customer. If you don't say hi first, that is an automatic failure and write up. Even the upper management often fail the secret shopper test. If Upper management fails it, no big deal, but if any other employee, including department heads fails it, automatic write up! Now let's talk about the job itself. Your primary job is to keep the produce stocked on the floor. Honestly doesn't sound hard, right? You even have to rotate stock, break down loads that come in everyday, take out rotten produce, and other similar tasks. Still doesn't sound hard, right? Well, none of that would be difficult if it wasn't for every single manager, department heads included. So, someone who has been there for 10 years would be able to do everything fast and accurately. If you are brand new, you are expected to be able to work at that same level of efficiently right away. Working too slow because you are still learning how everything works and where everything is on your first day? Then you will get yelled at and threatened with a write up. You stock a table and one thing you don't even notice isn't exactly straight? You get yelled at and threatened with a write up. A customer messes up the newly stocked table you just finished in record time and perfectly straight? You get yelled at and threatened with a write up. You ask a question? You get yelled at and threatened with a write up! Everyday, the department head would find something to yell at everyone for. While she did show us the ropes on our very first day, she just expected us to be experts in the department right away. Just because she has been there over 10 years and finds this job very easy doesn't mean we will be experts on our first day. As far as I know, none of us newbies slacked off, none of us had problems with attendance, everyone did their best to help out customers, and what did we all get in return? Get told that we are doing terrible jobs and constantly get threatened with write ups. It's no wonder the produce department can't keep anyone for longer than 3 months! I was there for only like a month or two, and two people walked out! Looking back, I honestly think it would have been better to just walk out instead of doing the polite thing and giving my two weeks notice (which I don't know how true this is, but I hear rumors of them trying to enforce two weeks notices if you decide to leave). If I do shop at King Soopers, I will avoid the store I worked at, even though there is a retail store I go to down the street. I can't say anything about benefits or time off since I wasn't there for long at all, but I can say I called in sick once, and the manager I spoke to tried to accuse me if being somewhere other than my house, just because my cell phone's area code was different from what they have.

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