Klaviyo reviews

3.5

57% would recommend to a friend

(763 total reviews)
avatar

Andrew Bialecki

64% approve of CEO

59% positive business outlook

Klaviyo has an employee rating of 3.5 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Klaviyo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

763 reviews
2.0
Apr 5, 2026

Klaviyo

Recommend
CEO approval
Business Outlook

Pros

Great people, fast promotions, great product

Cons

Difficult systems, tech debt, inequitable sales org, extremely stressful quotas

2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good pay and benefits - Nice office, free lunch, great snacks and amenities - Worked with many really fun, kind, intelligent people

Cons

I loved working here when I joined, but the company has really gone downhill over the past 2-ish years. Your experience really depends on the team that you are on, and I've been lucky to work with some amazing and skilled people, but over the past couple of years I've experienced and observed a lot of the following: - Overall can be toxic culture and 'office politics' from management and leadership (gaslighting, micromanaging, lack of accountability, not listening to employees) - Hard to progress unless you are part of really specific teams and projects that leadership is hyper-fixated on at a given time. I no longer feel like I can grow in my career here. - RTO has been poorly communicated, is inflexible, and I also think the employee tracking dashboards are super dystopian. - AI is pushed RELENTLESSLY, with very little thought. No overall or clear AI strategy, just shoved down everyones throat whether or not it makes any sense or has benefit. Very much a 'use it or else' mentality, and throwing every possible AI thing at the wall and seeing what sticks rather than being thoughtful about it. - Really desperate attempts from leadership to push shiny new projects forward, with seemingly little thought, rather than really trying to figure out how to improve our product. Leads to constant pivoting and never actually building something quality start to finish. - Have really lost the "put customers first' mentality - no longer feels like we're building for our customers, just whatever leadership feels is the hot new thing atm

5.0
Mar 31, 2026

Great opportunity to grow your career right now..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is leaning into AI hugely and growing aggressively, particularly in Dublin. The upside is massive, if you are happy to work hard and take ownership.

Cons

Lots of systems and tools that can be hard to get your head around.. there is a lot of AI resources

Viewing 31 - 33 of 763 Reviews

Glassdoor has 808 Klaviyo reviews submitted anonymously by Klaviyo employees. Read employee reviews and ratings on Glassdoor to decide if Klaviyo is right for you.