Klaviyo reviews

3.5

57% would recommend to a friend

(763 total reviews)
avatar

Andrew Bialecki

64% approve of CEO

59% positive business outlook

Klaviyo has an employee rating of 3.5 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Klaviyo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

763 reviews
5.0
Mar 30, 2026

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good and nurturing company with good culture

Cons

Not many that can think of tbh

1.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- generous benefits & perks - solid work-life balance - hybrid work model that doesn't feel "enforced"

Cons

- $2.7M ARR target for Mid Market with ACV of $50k which requires you to close 40+ deals a year to hit your target - ^Only a handful of reps are overachieving; most of us are stuck in a 70-90% pigeon-hold - Downgrades count against you, meaning you can be selling against a deficit (some AEs will have -$50k in their name to start a month due to territory restructuring) - Generally, product isn't sales-centric. Was historically an SMS add-on for SMBs due to Shopify, struggling to gain traction upmarket - Add the end of the day, reps only get paid about 4% on the deals closed (low compared to SaaS industry standards of 7-10%)

3.0
Mar 18, 2026

A Grind

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If your number one priority is work, it's a great place to work at pace with a building culture.

Cons

Hard to balance work and other life. Asks a lot of you.

Viewing 34 - 36 of 763 Reviews

Glassdoor has 808 Klaviyo reviews submitted anonymously by Klaviyo employees. Read employee reviews and ratings on Glassdoor to decide if Klaviyo is right for you.