Pros
Great engineering team that is making constant iterations to product to better serve customers and actually follows up on roadmap promises
Cons
Inexperienced sales middle management with little to no experience in actual selling themselves. The fast tract for promotions in 2018-2020 lead to a group of sales leaders who were directionless and actually promoted poor sales practices that I felt lead to a step back in my sales acumen and career tract. While interviewing, I was so excited about the potential for an IPO, I was convinced to accept a 10k cut in base and 17k cut in OTE. Their feedback was "Our highest level of sales management are taking cuts, so you shouldn't feel bad doing so". Never take a step back like this in your career! It was one of my worst mistakes and the promise of an IPO is never assured. Majority of sales team I haven spoken with recently are considering leaving The market is highly competitive, moving to all-in-one tools and Klaviyo doesn't seem to be keeping pace with companies like Attentive Hyper transactional, as an entrepreneur AE you'll like be expected to close 35-40ish deals a month. Worked from 6am to 10pm some nights as I was handling territories from every section of the globe. Sales comes second to everything else within the company. Originally the founder didn't even believe in having a sales team, wanted this to be a "self-serve" model and that attitude against salespeople seems to still prevail within the culture Cliquey, high-school type of culture