Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 189 reviews)); "The people are great and are willing to help out other team members when needed." ((in 98 reviews)); "Fun and great company culture" ((in 94 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 85 reviews)); "Great team and atmosphere." ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 39 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "no time off holidays" ((in 5 reviews)); "Favoritism and nepotism" ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Jul 20, 2022

Very Supportive Company, Below average Pay.

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The company is dedicated to supporting and educating its employees to get their job done. They offer unlimited PTO & maintain transparency in most things. Most people at the company are very energetic and bring that energy into the workplace.

Cons

The pay scale for the work does not match, other organizations offer close to double for this position. Since going public the company bonuses are non-existent. Leadership is slow moving to issues brought forward by employees.

KnowBe4 Response

3y

Hey Knowster! We are happy to hear there are many reasons why you enjoy working at KnowBe4; like our open PTO policy, your energetic coworkers, and our transparent culture. We understand the frustrations that can come with commission-based roles and want to thank you for providing your feedback. We recognize the economy is constantly changing, which is why we provided a 5% cost-of-living adjustment to our employees to combat inflation in January, and we are also offering an additional cost-of-living adjustment in August 2022. Many of our CSMs will also be receiving base pay increases starting in August 2022, and we increased OTE for all CSM positions to stay competitive with current market pay. If you have questions or any further information you’d like to share, we encourage you to reach out to your manager, KnowBe-Wan, or Employee Relations.

5.0

Jun 10, 2022

5 Yrs+ Working at the best place to work!

Product community manager

Recommend

CEO approval

Business Outlook

Pros

Awesome benefits, great opportunities for growth, great team environment, lots of support from your peers and leadership to fully develop a long lasting career

Cons

With hypergrowth comes change, while I wouldn't consider it a con - you will have to be comfortable with the following: the only constant is change

5.0

May 25, 2022

Loving KnowBe4’s culture and hypergrowth rocket ride!

Administrative growth director

Recommend

CEO approval

Business Outlook

Pros

The culture is the absolute best. Not only the benefits package and perks but the actually way that the company feels as you’re interacting with employees and leaders. The leadership doesn’t do things halfway so there are actually appropriate resources dedicated to keeping the organization healthy and growing with minimal breakage and confusion/frustration/pain points.

Cons

It’s very fast-paced and there is a lot of work to do always! I don’t personally see this as a con but can see that it wouldn’t be a fit for everyone.

Viewing 367 - 369 of 1,485 Reviews

Jobs at KnowBe4

Channel Marketing Manager (Remote)

Snr. Manager, Demand Generation (Remote)

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

Technical Solution Architect - Business Applications (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

KnowBe4

KnowBe4 reviews

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Very Supportive Company, Below average Pay.

5 Yrs+ Working at the best place to work!

Loving KnowBe4’s culture and hypergrowth rocket ride!

Jobs at KnowBe4

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