KnowBe4 reviews

3.5

60% would recommend to a friend

(373 total reviews)
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Bryan Palma

55% approve of CEO

56% positive business outlook

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373 reviews

Reviews about "Compensation"

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1.0
Jun 7, 2025

Do Not Work Here Even If You Are Desperate For A Job: This Place Is A Trap

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is absolutely nothing good about working here. Do not work here, do not work here, do not work here.

Cons

Even if you are desperate for a job, being jobless and homeless is better than working here. The pay is absolutely laughable. $49,000 base salary for a hybrid work role in Tampa Bay? Complete joke. 2 years ago, selling a $50,000 total deal value (3 year deal) would have gotten you $8,000 ($7,500 + a $500 bonus). Now? Same deal would get you $2,900. The “leadership” here are completely clueless, and do not care about your success. They have no spine to stand up to customers who ask for crazy discounts, but then harass the sales reps to continue calling the prospect until the prospect essentially blocks you. Leadership also encourages mediocrity by playing favorites. As long as you crack jokes and are likeable, they value that more than people who actually want to make money. One sales leader even said to the entire region (after having the worst sales month of the year): “don’t expect this to be a place you will retire from or have a long standing career here unless you are over 55.” and also said “don’t expect this to be a place you will ever make a $90,000 base salary in the near future. Not now, but maybe several years from now.” They also lie about mid year incentive games they push as well. They also have Shark Week once a month with completely unclear instructions. Basically they want you to make demos and close business, then choose random reps to get $50 gift cards. So you could close $10,000 in business that week, and someone could close $0, and they could get a $50 gift card. Again, promoting mediocrity and beta behavior. They push hybrid work only locally to Tampa Bay, but with such low pay, how do they expect to get top talent from other top tech companies non the area? They don’t. They expect to be betas and only hire bottom of the barrel employees. The entire culture encourages mediocrity. The CEO even said last year “quota shmota”. Telling reps to sell 3 year deals to make more money. The problem is, it’s nearly impossible to get a large sized account that will pay in full (the only way you can really make money). Annual billing terms only slightly increases your pay. The channel team are useless. If you get a channel opportunity, just expect to never close the deal because the channel reps do zero work. You use a metric software internally for tracking performance and KPIs, which is owned and run by a Scientologist. If you do your research on Hubbard Administrative Technology (Scientology metric analyzing technology), the software used is just that. They also take favoritism to employees in Scientology. Marketing will write to this review and will try to say otherwise, but sales reps have gone to leadership that proves favoritism to reps who are Scientologists. Speaking of which, leadership training is based on a Scientology framework, although it cannot be called that. Don’t listen to the recruiters. The “cash bonus” only netted you $3,100 on top of your base salary for the year, for a mediocre $52,100 before taxes. They also send out several surveys for Best Place To Work. Don’t fall for the rankings. They ask all employees to fill it out, though don’t require it. Even if you mark it as spam, it ends up in your inbox until you complete it. Only the Top 3 reps in sales made over $100,000 after taxes last year. Marketing will reply to this review with a completely inaccurate statement about this, but ask any rep, and only 3 out of 50 reps will tell you they made over $100,000. The amount of micromanaging work they put on you is not worth the terrible salary, especially considering they require you to work 3 days a week in office. If you already have sales experience, don’t work here. This place does not encourage winners, and is not a place for good sales reps.

1.0
May 27, 2025

CEO Forced Reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Open PTO, which is capped at 30 days. Nice benefit but don’t believe the reviews that it’s unlimited - Benefits are good - Great co-workers and some directors - Remote/Hybrid (for now)

Cons

- New CEO told us that social media is part of our job which includes leaving a 5 star review on Glassdoor. That’s why you see so many 5 star reviews over the past week - Salary is NOT on par with the industry no matter what they try and say, I see so many jobs with higher starting salary than most everyone here makes - Commission structure has only gotten worse with 0 exceptions for out of business or acquired companies leaving many making little to no money each month due to things beyond our control - Bonus game is a joke now, they set unrealistic goals so the best we do is half that of what we were getting in years past. They act like the opportunity is still there but we haven’t hit the top level in 2 years despite the company saying we are doing great - Competitors are starting to crush us because we have done nothing but raise prices and make every new feature an add on product - Instead of coming up with real solutions they just blame us for not showing the customer the “value” of their overpriced product - They will dispute this in their response but a large chunk of employees have left

5.0
May 22, 2025

Good company in hot market

Recommend
CEO approval
Business Outlook

Pros

The team in NYC are great - motivated, energetic and support each other which makes it a really special place to be. There’s some wonderful people in Clearwater- they know the organization well, are hungry to learn and make you feel very welcome. Vista have also done a really good job with the Exec leadership hires in Enterprise, GTM and the new CEO seems great (high standards and driving change). Massive market opportunity with KB4 having 70k customers and offering a platform in a fast growing space.

Cons

Onboarding needs to evolve. Competitive marketplace. Competitors spend more in marketing.

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