Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 187 reviews)); "The people are great and are willing to help out other team members when needed." ((in 97 reviews)); "Fun and great company culture" ((in 94 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "Unlimited PTO (with a few restrictions)" ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 40 reviews)); "During the daily meeting, the CEO continued to deny that layoffs were occurring and instead kept referring to the layoffs as "restructuring."" ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 18, 2020

Amazing onboarding team!!!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

When you start a new job that first day can be intimidating. You don’t know what to expect. At Knowbe4 you are greeted by our amazing onboarding team, Alyssa and Britt! Throughout your first week they truly make you feel welcome and part of the team right away. This onboarding team really shows you knowbe4 only hires the best!

Cons

Nothing :) keep up the good work!

5.0

Apr 10, 2020

The hype is real - amazing company to work for!

Director

Recommend

CEO approval

Business Outlook

Pros

They invest in us in so many ways, training, coaching, tuition reimbursement, certifications, great benefits. Access to a career and life coach. Daily 9am meeting with all employees sets the tone for the day. Very transparent leadership. Unlimited PTO. Fun environment! Celebrate wins! Monthly bonus plan for all employees! Amazing and necessary product to help all defend against the bad guys!

Cons

Love the company - the pros far outweigh an occasional con.

5.0

Apr 9, 2020

My Forever Job

Channel sales development representative

Recommend

CEO approval

Business Outlook

Pros

KnowBe4 offered me employment in the beginning stages of the Covid-19 crisis to begin working from home. They have been exceptional so far in their training and onboarding process. KnowBe4 was able to provide better training than any company I have worked for in the past, even with it being completely virtual. Our CEO Stu really has what it takes to be the best leader in this industry. I am so thankful for the opportunity!

Cons

There are so many benefits at KnowBe4 that there are no room for cons.

KnowBe4 Response

6y

Thanks so much for your amazing review; we are glad you found your “forever job” with us!

Viewing 406 - 408 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

Manager, Enterprise Customer Success

Revenue Operations Analyst, GTM & Central Planning (Remote)

KnowBe4

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Amazing onboarding team!!!

The hype is real - amazing company to work for!

My Forever Job

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