Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 179 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 83 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 15 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 3, 2025

Pretty nice place

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Interesting work, and a great team

Cons

Career progression is not clear

KnowBe4 Response

6mo

Thank you for sharing your feedback. Every Knowster's experience matters to us, and we believe there’s something to learn from each individual. Please reach out to peopleops@knowbe4.com to chat more about your career growth.

3.0

Dec 2, 2025

Started well and went down hill fast

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

It used to be a fun place with lots of benefits and earning potential

Cons

A CSM shouldn't have 300 customers to look after

KnowBe4 Response

6mo

We’re taking steps to make KnowBe4 the best place to build a career. If you’d like to share specific feedback, please connect with us at peopleops@knowbe4.com.

5.0

Nov 17, 2025

Stellar Culture, Training, and Onboarding—A Great Place to Grow

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I have been thoroughly impressed with my experience at [Company Name]. The company excels in fostering a supportive, high-performance environment, and the process of joining was seamless: Exceptional Onboarding & Integration: The onboarding process was world-class—well-organized, efficient, and genuinely welcoming. I felt integrated and set up for success from day one, which speaks volumes about the HR and management dedication. Robust Technical Training: The investment in employee knowledge is clear. The technical training programs are comprehensive, relevant, and immediately applicable to real-world projects. This accelerated my ability to contribute and feel confident in my role. Positive Culture & Leadership: The culture is highly collaborative, respectful, and mission-driven. Leadership is visible, supportive, and committed to developing talent. There is a strong sense of esprit de corps across teams.

Cons

The only persistent friction point is the shift in the company’s work-from-home (WFH) policy. While the return to the office has boosted collaboration for some, the change is still viewed as a significant downside by many highly productive team members who previously thrived under a remote model. Maintaining a flexible WFH option could help retain top talent and fully support work-life balance for everyone.

KnowBe4 Response

6mo

Thank you for the wonderful feedback! We’re committed to making KnowBe4 an incredible place to work, and that starts with hiring the kind of talented, collaborative people you mentioned. Teamwork and idea sharing — that’s what drives our culture. We’re glad you’re part of it!🥳

Viewing 52 - 54 of 1,478 Reviews

Jobs at KnowBe4

Executive Assistant (Customer Success SVPs) (Remote)

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Manager, Enterprise Customer Success

KnowBe4

KnowBe4 reviews

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Ratings by demographic groups

Reviews by job title

Pretty nice place

Started well and went down hill fast

Stellar Culture, Training, and Onboarding—A Great Place to Grow

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