KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)
avatar

Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 18, 2017

smb

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great CEO and Support VP

Cons

you have to "Stroke" certain people or they will make your life miserable

avatar
KnowBe4 Response
8y
Hi, I'm Stu, KnowBe4's CEO. If you are really unhappy with some people, please send an email to HR and they are going to look into that! If you have no joy with HR, well you come to me directly. We have a no-door policy and I personally want to know if things are "broken", which is one of the side effects of hyper-growth!
1.0
Feb 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you'll work with are among the best the industry has to offer

Cons

Just read every post in the past year, they all say the same things. Does that sound like a company that "listens and takes your opinion seriously"?

avatar
KnowBe4 Response
2mo
Thank you for sharing your experience. We want every Knowster to have a great one, and your feedback helps us get there. We’ll review this with our teams to improve communication and processes across the company.
3.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Very accommodating with personal time, work life balance, and work events. Big emphasis on the maintenance of company culture and morale (sorta). Unlimited PTO is real and great. They do tuition reimbursement which is very nice. Snacks in the breakroom are bumpin'

Cons

The training was lackluster and the difference between the training phase and actually working on the floor was pretty stark. Commission is lackluster and not industry standard No emphasis on further development of the individual employee for the role they are in. Below industry standard pay that was consistently swept under the rug when brought up to both CEOs (you read that right, more on that later) in AMA question sessions. Change to return to office policies that didn't need to be made for any other reason than the equity of the building. Long story short; the original big boss took out a "loan" of sorts that isn't being repaid in a timely enough fashion, ultimately leading to his ousting from his own company to bring in a boss more seasoned to eliminate said deficit at the expense of morale, company vision, and any independent financial gain for those in his employ. Made to feel like a robot with a broken go to market strategy that stretches the borders of credulity to the point of snapping. Mass exodus's ensue with no recourse. Slash and burn, belt tightening, eerily pump-and-dump-feeling tactics that just don't foster cheery sentiments to those driving there everyday.

Viewing 52 - 54 of 1,478 Reviews

Glassdoor has 1,567 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.