Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.4 out of 5, based on over 1,583 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 55% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (106) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (31) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Core Support Technician (19) , Senior Software Engineer (19) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 188 reviews)); "The people are great and are willing to help out other team members when needed." ((in 95 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 68 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and challenge to increase pay" ((in 39 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "Favoritism and nepotism" ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

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KnowBe4

KnowBe4 reviews

3.4

60% would recommend to a friend

(641 total reviews)

Bryan Palma

54% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

641 reviews

Reviews about "Culture"

Return to all reviews

4.0

Jul 15, 2026

Great people and culture with remote options

Public relations manager

Recommend

CEO approval

Business Outlook

Pros

Great people Good culture Remote working options

Cons

Going through a transition period

KnowBe4 Response

17h

Thank you for sharing your feedback! 🧡 We are so glad to hear that you are enjoying the great people and company culture.

2.0

Jul 9, 2026

Great culture but low pay and tough targets

Sdr manager

Recommend

CEO approval

Business Outlook

Pros

Culture, the people that work there.

Cons

Unachievable sales targets Low pay for industry and compared to competitors Poor communication from ELT

2.0

Jul 8, 2026

Learning opportunity remains, but leadership is lacking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

not many pros left with the current leadership and direction, but it's still a good place to work to learn about the industry and gain skills

Cons

executive leadership and the equity ownership have taken this company to the gutter sadly, there isn't any culture left and the product keeps getting worse with only more hype about how they're on top of the AI revolution. Almost all the leaders and thinkers who made KnowBe4 great have left or were pushed out, which is normal with a CEO change but the folks taking on "change management" are clueless about the business and about the teams they're in charge of. The product needs to regain it's quality and customer friendly design, right now it's losing out to smaller vendors and issues are continually overlooked.

KnowBe4 Response

17h

Thank you for sharing. We’re focused on improving leadership communication across the company. If you have specific details, please reach out to peopleops@knowbe4.com.

Viewing 4 - 6 of 641 Reviews

Jobs at KnowBe4

Snr. Enterprise Project Manager

Sales Engineer (LATAM) (Hybrid)

Clearwater, FL

View job

Customer Success Manager (Enterprise) (Remote)

Staff Engineer (Remote)

Director Account Executives (ENT)

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KnowBe4

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Ratings by category

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Reviews by job title

Reviews about "Culture"

Great people and culture with remote options

Great culture but low pay and tough targets

Learning opportunity remains, but leadership is lacking

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