Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 179 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 83 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 15 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 10, 2025

Very new here, but love it!

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

The onboarding process and transition to KB4 was a great experience. They were very accommodating to existing plans I had before starting training, so PTO was not a problem and I felt no pressure for needing time off during training. The office is great vibes, and the culture really is something special. I can tell people want to see you succeed, help you succeed, and be a part of your success story.

Cons

9am-6pm in the office 4 days a week + Friday work remote. Traffic can be difficult getting to and from the office.

KnowBe4 Response

7mo

Thanks for the kind words! Our people are our #1 priority, and we love hearing that it shows. We love having you as a Knowster!

5.0

Oct 9, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Perks, work-life balance, company culture

Cons

None! I truly love working here.

KnowBe4 Response

7mo

Thanks for the awesome review! We love hearing that you’re enjoying your experience — it’s people like you who make KnowBe4 such a great place to work.🥳

4.0

Sep 24, 2025

Fine

Director

Recommend

CEO approval

Business Outlook

Pros

Culture is great, management is fair, employees outgoing

Cons

Management lacks communication and tracking, surprises around the corner, and leadership lacks on professionalism

KnowBe4 Response

7mo

We truly appreciate your perspective. Building great leaders takes constant learning and feedback, and we’ve committed to doing the work to improve. Thanks for helping us move forward.

Viewing 61 - 63 of 1,478 Reviews

Jobs at KnowBe4

Executive Assistant (Customer Success SVPs) (Remote)

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Manager, Enterprise Customer Success

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very new here, but love it!

Great place to work!

Fine

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