Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,577 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun. Great people." ((in 92 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 87 reviews)); "I was hired days later and started with a great team." ((in 61 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 39 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "Marketing will write to this review and will try to say otherwise, but sales reps have gone to leadership that proves favoritism to reps who are Scientologists." ((in 4 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,488 total reviews)

Bryan Palma

55% approve of CEO

56% positive business outlook

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Feb 9, 2022

Best Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the true radical transparency, complete honesty, and extreme ownership here! The company culture is truly supportive and works hard to ensure that what is done is best for the humans that work and do business with KB4.

Cons

Not all positions are fully remote and remote working culture is not fully embraced. Those employees that have been with the company for a while are expected to come into the office simply because they once did.

5.0

Feb 8, 2022

Great management team, great culture, astounding organisation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Extremely well organised and streamlined organisation - Great and transparent leadership team, incl a fantastic CEO - Nice culture, focused on production and empowerment

Cons

- No notewordy cons to mention.

3.0

Feb 5, 2022

Good company if you're early in your career

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

They put a lot of support behind their employees. There's extensive training and onboarding, ongoing coaching, and a career coach you can book time with. You are encouraged to explore potential career paths and apply for jobs you're interested in. Company-wide monthly bonuses are also a plus.

Cons

Work life balance is not really a reality for revenue roles. There is unlimited PTO, but you are still expected to hit your numbers for that month (which means making up those calls, etc. on other days). You are expected to spend time every week on education, but time is not allowed for that, it's something you have to do on your own time. Benefits for the individual employee are good but the cost to cover a family is very high for a company of this size.

KnowBe4 Response

4y

Hello, I also think KnowBe4 is a great company if you’re early in your career, and I think it’s a great company for those later in their careers too! As you said, KnowBe4 provides a lot of coaching and training, which means our employees are constantly learning, growing, and preparing to be able to step-up into new promotions. As you mentioned, we even encourage employees to take 5 hours a week to focus on continued education. This is not required but highly encouraged and can even be done during working hours. I hope you took advantage of all our training and development benefits while you were working here and wish you the best of luck on your future career journey.

Viewing 799 - 801 of 1,488 Reviews

Jobs at KnowBe4

Executive Assistant to CFO (Remote)

HR Business Partner (Global Functional Lead) (Hybrid)

HR Business Partner (Global Functional Lead) (Hybrid)

Executive Assistant to CTO (Hybrid)

National Channel Account Manager - CDW (Remote)

KnowBe4

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Best Place to Work!

Great management team, great culture, astounding organisation

Good company if you're early in your career

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