KnowBe4 reviews

3.5

62% would recommend to a friend

(1,479 total reviews)
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Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jul 2, 2025

Great People

Recommend
CEO approval
Business Outlook

Pros

People, product, time to value for customers

Cons

Work life balance, benefits were not great

2.0
Jun 26, 2025

An honest take

Recommend
CEO approval
Business Outlook

Pros

- The local people ops team is great, providing lots of support. - Above average market rate salary package *might change* - 30 days leave - cohesive working environment * used to be* - forward-looking company with strong product development foresight - Lots of policies in place to guide newcomers and seasoned employees - The office is centrally located

Cons

If you are new to the company, you may not experience it initially. Here is a little summary. - The process is messy, despite having documented policies to follow; however, it appears that management is either unaware or uninformed about it, resulting in a significant amount of time being wasted on trivial matters, which in turn delays the initial sales development process. - Go through the motions: QBR, business planning, etc. Yes, these activities are necessary and integral to building a successful business. However, only if management reads it, understands it, and decides to provide support whenever needed to move the business forward, - Weak management: Management appears detached at times when making executive decisions, even though many details were prepared months beforehand, it seems as though meeting or exceeding numbers is not their key priority. - Eroding team cohesion: Sometimes, it seems that management is not interested in working with people on the ground when critical and objective feedback was given.

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KnowBe4 Response
11mo
Thank you for recognizing our People Ops team, competitive benefits, and forward-looking approach. KnowBe4 remains committed to data-driven decision making to support our teams and customers effectively. We continuously invest in leadership development and streamlining operations to maintain the positive culture that drives our success. We wish you the best in your future endeavors.
Viewing 94 - 96 of 1,479 Reviews

Glassdoor has 1,568 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.