Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "The people are great and are willing to help out other team members when needed." ((in 94 reviews)); "Fun and great company culture" ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "Hands down KnowBe4 has the best employee onboarding and training structure that I have ever experienced." ((in 59 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Sep 19, 2022

Salary

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

You get monthly bonuses if they hit the dollar amount for the month

Cons

Every year they change your pay or change the commission structure, no matter how good of a csm you are.

5.0

Jan 4, 2018

Too good to be true!!

Tech support

Recommend

CEO approval

Business Outlook

Pros

Honestly-- it's so hard for me to believe that such a great job and organization exists. I've been here nearly six months now and I'm still caught off guard by all the wonderful people, activities, events, and kindness of it all. Stu is a wonderful CEO, the managers here are super competent and understanding without micromanaging you. You are in a position of trust and treated as such! Stu is so above and beyond a great boss and person, he's so eager to share in the excitement of the culture he's created and maintained , as well as sharing the company's own income and positive changes. I still wake up every day, ready to do my best and have fun while I do my work. Even on my more busy and "stressful" days, it never feels like a chore to do my job with the people around me. I am grateful every day to be part of such a wonderful and loving culture and company. I could go on forever about the perks and pros. But it's something you have to experience to really believe and enjoy! :)

Cons

Nothing! The only thing that I wish was a bit more flexible was the set 9-6 work hours BUT its also a personal preference of my own to start work earlier and leave earlier ( 7-3 etc ). KB4 still is willing to work out whatever they can for those who do their jobs well to help ensure you have time to yourself or outside of work to leave early on occasion etc.

KnowBe4 Response

7y

Thanks very much :-D Appreciate the kudos! We actually have a flex schedule these days, however your manager needs to approve that based on the team and your workload. Warm regards, Stu

5.0

Aug 23, 2017

Refreshing!

Channel customer success manager

Recommend

CEO approval

Business Outlook

Pros

-The view: The company overlooks the Gulf of Mexico. -Company bonuses: New employees are eligible for these the day they come in. Very helpful, especially in the first month or two for which you may not earn a commission. -Great CEO: Stu conducts an all-staff meeting every morning and lets us know what is on his plate. He's the pilot of the company and I always feel like we're in great hands. -Great management: I rarely feel like I'm being micro-managed. Everyone on my team is treated well by management. -Free snacks and coffee: And not just granola bars and a pot of coffee. They offer a huge selection of both. And there's always an end of month lunch. -Apps: Something I think often overlooked are the apps used to conduct business. Everything is accessible right on my phone in case I'm out of the office. -Work environment: Large desks/work areas with glass dividers. Dual screen monitors. You can see out of windows from just about every area. -Great colleagues: Everyone gets along well. I could seriously go on and on (and often do to friends and family).

Cons

There aren't any. I am fully aware that this could change, especially as the company continues to grow rapidly. When I initially heard about KnowBe4 in mid-2016, I went to Glassdoor and was immediately skeptical because there are so many ratings, the majority of which are great. When I joined the Channel CSM team in May 2017, I was still skeptical. Almost four months in and I'm happy to report that these reviews are indeed what you get. My only regret is not joining sooner.

KnowBe4 Response

7y

We love that you didn't let the reviews stop you! Our team is the best!!! We love creating a great work environment.

Viewing 115 - 117 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

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