KnowBe4 reviews

Private Equity is gradually eroding a really good company. "Shadow layoffs", falsely labeled as low performance issues at year end. Comp plans watered down, no stock, equity, or ESPP of any kind. No stipend for cell phone use. Channel policies are far from accepted industry norms.

You can see that most of the recent high reviews are from employees who have been here within the last 6 months from the onboarding process. KnowBe4 has a wonderful training program for new hires to give them promise, after that things get a little fuzzy. I know the organization pushes us to make positive reviews, especially as a new hire from not only seeing a good onboarding program, but once you are “on the floor”, things are much different. It would be a great company to work for if they gave an annual pay raise for tenured employees, didn’t give false promises, and didn’t talk to Customer Success Managers pay in relation to the industry. If you are not an Enterprise Customer Success Manager, expect having a book of customers over 200 accounts, all of which will have 1-5 highly technical products you are expected to manage. It’s not the “industry norm” based on what they tell you and the pay on top of it proves it as well.