Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Great team and atmosphere." ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "Being bought out affected layoffs and many people were let go." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,483 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Oct 25, 2024

Not the same company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great product, I loved who I work with and my immediate supervisors, thankful I got my foot in the door here years ago and learned great skills. Lots of memories when it was good.

Cons

Sales teams getting beat up bad. Smoke & mirrors leading up to the extremely underwhelming comp changes earlier this year. With low quota attainment, there’s been little accountability and instead suffocating pressure on reps. Top reps started struggling when the new GTM strategy went live and the response was to hyper focus on administrative tasks, spreadsheets, micromanagement from SAEs. What, they just forgot how to sell? A lot of reps looking for work elsewhere.. taking the first chance they can to get paid appropriately and work for another organization. Reps that would have made great directors. It’s unfortunate to see. KB4 was a vibe at one time.

KnowBe4 Response

1y

While we are still on the J-curve of our new go-to-market strategy, we reevaluated our compensation plans to reflect what is being offered in the market. Based on Glassdoor reviewer input, the median pay total for account executives at KnowBe4 is $145k, which is in the top 25% of salary ranges for account executives on Glassdoor. Wishing you the best of luck in your future endeavors.

3.0

Oct 14, 2024

Great product, unachievable quotas

Account executive

Recommend

CEO approval

Business Outlook

Pros

The product is great and KnowBe4 has established itself as the leader in this space.

Cons

Platform is expensive, lots of competitors offering training and phishing for free or very low cost as part of bundle software purchases, quotas for sales reps are unachievable and leadership refuses to make any changes until 2025.

KnowBe4 Response

1y

Hello Knowster. Our platform, as you know, includes more than just security awareness training content and phishing, which is why it can be more expensive than competitors. If you look at the salary tab on our Glassdoor page, you will see that our salary ranges are in line with the industry standards in Florida. We also ran a survey recently regarding compensation plans including how they are calculated and are making adjustments accordingly. Looking forward the new plans in will roll out in 2025.

3.0

Jul 3, 2024

good luck

Sales

Recommend

CEO approval

Business Outlook

Pros

good pay good people, not bad

Cons

not always honest with you

Viewing 136 - 138 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

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Not the same company

Great product, unachievable quotas

good luck

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