Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      3.5

      60% would recommend to a friend

      (1,483 total reviews)
      avatar

      Bryan Palma

      55% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Jan 10, 2024

      Going down quick

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, flexible schedule, great co workers.

      Cons

      They claim radical transparency and assured us of no layoffs and that comp plans would be for the better. However, they've now layed off tons of employees with no rhyme or reason as to why they chose who they did to stay or go. Severance was a joke. They cut base salary and commission for the ones who made it, when it was already low for the work load. Stu preaches not treating us like mushrooms(keeping us in the dark and feeding us sh*t) but here we are. He brags about his delimma with someome wanting to trade mansions and procedes to show the whole company pictures of the multi million dallar home. Meanwhile the bonus "game" has gone to crap and we barely hit any more. No room for growth and they are now making anyone within 25 miles of Clearwater RTO 3 days a week, even if hired as remote.

      avatar
      KnowBe4 Response
      2y
      Thank you for sharing your concerns. The internal reorganization is part of our new go-to-market strategy. We understand the disappointment regarding recent changes, and we apologize for any confusion as these changes take place. We are doing our best to provide healthy severance packages for the roles that were no longer needed in the same numbers as part of the restructuring. We have also offered other job openings to qualified Knowsters as an option. Our bonus program earned each Knowster $7,500+ in 2023 and maintains a trajectory similar to previous years. Our Hybrid Return to Office (RTO) policy fosters career growth and enhances collaborative efforts by providing a conducive in-person work environment. We understand that some employees may have special circumstances preventing them from adopting a hybrid work setting, and we are committed to accommodating their needs individually to ensure an inclusive and supportive workplace.
      3.0
      Jan 4, 2023

      Small Company - Big Ambitions

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are friendly and work culture is fun.

      Cons

      If you are in sales, you can not take PTO the last 5 business days of every month & last 10 business days end of every quarter. The company is a small enterprise and there alot of process improvements that still need to be made.

      avatar
      KnowBe4 Response
      3y
      We’re glad to hear you enjoy your coworkers and the fun culture! In the United States, we offer open paid time off (PTO), allowing employees to take PTO with no set number of days per year. However, as you mentioned, our sales and customer success teams do have small blackout periods at the end of each month and quarter, where non-emergency PTO is restricted. We always want to be very transparent about this policy, and we are sure to inform every potential sales and customer success team member about this policy during the hiring process. These time periods are very exciting and productive times for our sales sector, and the blackout dates allow us to come together as a team to meet our organizational goals!
      4.0
      Nov 17, 2017

      CSM

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity for Growth, Positive Work Environment, Come as you are, Free Fruit and Coffee/Snacks, Positive Culture. This is a great place to work, I come in and set my day to day based on my preferences. No one stands over me and tells me how my everyday needs to run. You do your work, you learn and develop your niche and share your strengths with your team, they share theirs with you. Strong sense of community. I would also like to say, there are people on Glassdoor bashing Knowbe4 for Scientology and recruitment, warning others to beware... I am not a Scientologist and have worked here nearly 2 years, I have NEVER experienced anything of the sort. It's offensive to read, actually. Some sales people seem to have a hard time doing proper discovery and in then focus on where they can redirect blame. There is a strong need for our product (unfortunately that's the world we live in) and there is no better time to be apart of this company, that's the truth. If you LEARN the product and do proper discovery, put in the time and can take information (no matter where it's from) and take it objectively- then apply it to your process, you will be successful. I'm really tired of these slanderous posts about cults from people with damaged egos.

      Cons

      Several policies change every 60-90 days, Change is Constant (sometimes this is a little too true), Slow Elevators, Unlimited Paid Time Off is not as true as it used to be, there are restrictions and to a degree guilt trips...but they do try to work with you if you're reasonable.

      avatar
      KnowBe4 Response
      8y
      Hi, I'm Stu, KnowBe4's CEO. Good point, and I will take that up with the managers in charge. Thanks for the heads-up.
      Viewing 139 - 141 of 1,483 Reviews
      Related searches: KnowBe4 jobs | KnowBe4 salaries | KnowBe4 benefits | KnowBe4 interviews
      ReviewsKnowBe4 reviews

      Glassdoor has 1,572 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.