Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 21, 2015

Work ethic and flow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work for and with. Team work is spectacular. Cycles are complete on target. Awesome benefits. Our training helps thousands of people!

Cons

sometimes our development on projects fall behind

KnowBe4 Response

7y

Teamwork makes the Dream work! We love our team!!! We strive to hit every development target and just released our new PhishER product in record time!!! I think we have fixed any delays.

5.0

May 14, 2015

Finally! A place to call home.

It/support

Recommend

CEO approval

Business Outlook

Pros

I've been working here since the end of March 2015 and seeing the camaraderie among the staff is such a welcome chance then my last place of work, it is amazing! Definitely would recommend working here.

Cons

A/C unit. Its ether super cold or super hot. moving to our new building should fix this problem though.

KnowBe4 Response

7y

We are in new buildings now and hopefully your temperature has regulated. :) Although, the hoodies we all got this year should help with any chills.

5.0

May 8, 2015

Love working here

Director of security research

Recommend

CEO approval

Business Outlook

Pros

I have been with KnowBe4 since the beginning in 2010. I enjoy the freedom that is part of the culture, both personally and professionally. It has been fun to see the company grow and become successful. I have worked at companies in the past where creativity and ingenuity were squashed. That is not the case at KnowBe4 as we encourage creativity and new ideas.

Cons

With KnowBe4 being a smaller company it comes with some limitations on perks such as 401k matching, health plan options, etc but they are working on that. As the company gets bigger Im sure more options and perks will become available. Also the temperature controls in this building are horrible, its always too hot or too cold... hopefully the new building will take care of this.

KnowBe4 Response

7y

We now have: 1.) 401K Matching up to 3.5% as of 2019 2.) More heath, dental, vision, life and additional insurances. Finding the right temperature to please everyone can be an interesting adventure. This is why we gave out KB4 team hoodies this year. We work our best to find a balance.

Viewing 1471 - 1473 of 1,478 Reviews

Jobs at KnowBe4

Executive Assistant (Customer Success SVPs) (Remote)

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

QA Engineer (MIS) (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work ethic and flow

Finally! A place to call home.

Love working here

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

KnowBe4 reviews FAQs

Jobs at KnowBe4