Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun. Great people." ((in 97 reviews)); "Fun and great company culture" ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "I was hired days later and started with a great team." ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 43 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(371 total reviews)

Bryan Palma

55% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

371 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Feb 21, 2022

Absolutely fantastic

Senior vice president human resources

Recommend

CEO approval

Business Outlook

Pros

KnowBe4 has put together a unique combination of talent and technology in a new space. Since I arrived, the company has continued to grow and it has been great to see all the internal promotions and advancements that individuals have made. Stu is a special leader and he has created an atmosphere like no other that I have worked in. Executives are given the freedom to build out their areas in a manner which best aligns with the goals they have been given. Leadership welcomes feedback from all levels of the team. The team bonus plan is great at getting everyone to pull together to reach our common goals. This is the place I'd like to eventually retire from.

Cons

With the growth, it is impossible to know everyone now. Going public has added some "red tape" to adhere to all the compliances that private companies don't have to worry about.

5.0

Feb 21, 2022

Believe the hype- it's all true

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You know when you start a new job and it all sounds great, but you are waiting for the other shoe to drop and the company's true colors to show? At KnowBe4 the shoe never dropped! Great team of people who are bright, team oriented, and overall positive. The majority of management views themselves as support for the production team and that shows in the way they are always willing to help, retrain, and develop others. The company wide bonus also reinforces this mentality. If you like transparency, ownership, and the ideal of winning as a team KnowBe4 is probably for you.

Cons

If you are local remote there are times you have to visit the office to pick up swag instead of having those items shipped. Not a big deal overall, but sometimes putting on pants to make that drive is a challenge.

5.0

Feb 21, 2022

What an amazing company!

Team expansion specialist (recruiter)

Recommend

CEO approval

Business Outlook

Pros

The transparency throughout the company, I have never worked for a corporate company that is so open about what is going on at all times. Additionally, the benefits and perks are great - I am able to get my gym classes completely paid, the company bonuses are also an awesome incentive. Also, the ability to work completely remote but stay connected virtually has been wonderful.

Cons

Not many cons, this company is very employee focused and gives all the resources to grow professionally and personally. Some may not like how fast paced the company is, not necessarily a "con", but there is a lot of moving parts at all times.

Viewing 214 - 216 of 371 Reviews

Jobs at KnowBe4

Executive Assistant to CFO (Remote)

Sales Development Representative Intern (Hybrid)

Washington, DC

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Snr. Employee Relations Partner (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

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Sales Development Representative Intern (Hybrid)

Clearwater, FL

View job

KnowBe4

KnowBe4 reviews

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Reviews about "Compensation"

Absolutely fantastic

Believe the hype- it's all true

What an amazing company!

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