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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      3.5

      61% would recommend to a friend

      (1,485 total reviews)
      avatar

      Bryan Palma

      56% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Sep 30, 2024

      job

      Custom sucess
      Recommend
      CEO approval
      Business Outlook

      Pros

      you work with a lot of great people

      Cons

      you can’t really grow. they are known for firing

      avatar
      KnowBe4 Response
      1y
      Hello Knowster. If you are curious about growth opportunities in your department, please reach out to your leadership to discuss career paths.
      3.0
      Sep 17, 2024

      KnowBe4

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and growth oppunity

      Cons

      Compensation is far below industry standards

      2.0
      Sep 4, 2024

      Overworked and Underpaid

      Core support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be good before acquisition.

      Cons

      They preach taking accountability for your own work, yet do not care about the sales reps who are supposed to walk clients through initial setup shoving their work off to the support team. Ever since the acquisition, the workload has kept expanding, and the compensation hasn’t. There used to be benefits for going above the minimums, now there is literally nothing and it is expected. Expect you to be in office even thought there is literally no need as you have maybe one 30 minute in person meeting a week, and it can be done over zoom just the same. There has been a huge push by support to expand the wfh days, to which the management has completely ignored. Moral of the story, increase your own workload so that the CSMs can earn/sell more while you do the unfun work. Hard to get promoted. Used to be unlimited PTO but that went out the window.

      avatar
      KnowBe4 Response
      1y
      Hello. The support team and the customer success team have always worked together hand in hand to onboard and assist customers throughout the duration of their partnership with KnowBe4. We have restructured all of our customer-facing teams to be on a hybrid work schedule to ensure that we are giving customers the best experience possible. We still have an open PTO policy that most Knowsters love and use regularly. Best of luck in your future endeavors.
      Viewing 241 - 243 of 1,485 Reviews
      Related searches: KnowBe4 jobs | KnowBe4 salaries | KnowBe4 benefits | KnowBe4 interviews
      ReviewsKnowBe4 reviews

      Glassdoor has 1,574 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.