Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 180 reviews)); "Fun and great company culture" ((in 91 reviews)); "The people are great and are willing to help out other team members when needed." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 89 reviews)); "I was hired days later and started with a great team." ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 10 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 24, 2016

Best job ever!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, everybody really loves their job making it a great environment to work in. Pay is great, open vacation policy, extremely casual dress code, free gym membership, Yoga on Wednesdays, great views of Clearwater beach, snacks, paid lunches at the end of the month, oh and cash bonuses don't suck! We offer an amazing product and our CEO Stu Sjouwerman is always making the correct decisions to take us to the next level as a company. I really love the 'no door' policy and how transparent the entire executive team is with the staff, we always know what's going on in the bigger picture of the company. Honestly this is the best job I've ever had. I knew a few people that worked here before I started and they had nothing but amazing things to say, now I can see why.

Cons

The only cons are my long commute working 9-6 out of an office M-F, but I knew what I was signing up for and all the positives definitely make up for it!

KnowBe4 Response

7y

Since we now have Flex-Time there is no longer a con. :) Thank you for your amazing feedback! It is appreciated.

5.0

Aug 24, 2016

New

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are open to new ideas, and we have a great working environment. This is a true team environment, and I love working here!

Cons

Growing fast, I am not sure that's bad! Nothing else to mention for Cons here at KnowBe4, we are a happy team!

KnowBe4 Response

7y

We love our team environment. I am super happy that you feel that way.

5.0

Aug 24, 2016

Amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, great pay, and great attitude! They respect their employees and their time, and they don't act like they are doing you a favor by hiring you. Really awesome and fun team.

Cons

The parking garage can be a little scary to get up -- but that's it!

KnowBe4 Response

7y

I am glad you feel we are amazing. I am sorry the garage is a little scary, that is the ground covering for the Florida rain. :)

Viewing 295 - 297 of 1,485 Reviews

Jobs at KnowBe4

Sales Development Representative Intern (Hybrid)

Clearwater, FL

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Organic Search Manager (Remote)

Manager, US Facilities

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

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