Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
2.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Limited autonomy as a contractor in one city with all management in Indianapolis

Cons

Benefits package is prohibitively expensive. Management provides no support to staff.

3.0
Sep 4, 2019

An okay company

Recommend
CEO approval
Business Outlook

Pros

Set schedule and duties of the job is pretty easy once you are trained.

Cons

Don't like the health insurance and are not compensated for our hard work.

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Knowledge Services Response
6y
Dear Reviewer: Thank you for taking the time to provide feedback on your experience as a current contract employee of Knowledge Services. We appreciate the hard work and dedication you have shown in your placement as an Eligibility Associate over the years. Our team works hard to ensure that our contract Talent is properly trained, supported, and setup for success in their role. We recognize your frustrations and have made the appropriate teams aware of your concerns. Unfortunately, for Talent contracted through Knowledge Services on behalf of a client, we have limited control over pay and insurance benefits. However, our team is always working to make sure our contracted Talent feels appreciated and compensated. As you know, we have made a lot of improvements over the last five years! If you reach out to your designated Employee Relations Coordinator, they would be more than willing to walk through the conditions of your placement from when you accepted the placement to where you are now in your role. Again, we appreciate the time and effort you have put into your position and hope to hear from you soon!
4.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Fast pace, agile environment; president and CEO are good people.

Cons

Don't expect cost-of-living pay increases

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Knowledge Services Response
7y
Dear Reviewer: Thank you for taking the time to leave feedback on your experience as a long-time Team Member of Knowledge Services. As you know, we take great pride in our agile environment and development methodology. Thank you for your kind words about our CEO and President – we agree! Our leaders work tirelessly for the success of their team members, and we’re delighted to hear your positive comments. If you weren’t aware, we recently adopted a yearly pay increase program for all of our corporate Team Members and are always making additional improvements and introducing new Team Member benefits. Our HR department has additional information on the program if you are interested in learning more. If you have any other suggestions for improvement or questions about any of our benefits, please contact HR and they will be happy to assist you. Thank you again for taking the time to provide your personal experience with Knowledge Services and for continuing to be such a valuable asset to our organization!
Viewing 79 - 81 of 144 Reviews

Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.