Does Knowledge Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Knowledge Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Knowledge Services. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Knowledge Services?

56% of Knowledge Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Knowledge Services 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Knowledge Services?

Eligibility Specialist (18) , Recruiter (11) , Eligibility Assistant (8) , Administrative (3) , Administrative Assistant (3) , Manager (3) , Contractor (2) , IT Contractor (2) , MSP Specialist (2) , Program Delivery Specialist (2) , Program Specialist (2) , Research Analyst (2) , Software Engineer (2) , Specialist (2)

What are the pros of working at Knowledge Services according to real employee reviews?

"Great people throughout the organization." ((in 12 reviews)); "Nice office, friendly managers and CEO, but after the first two weeks or so you start to notice the hush conversations around the office discussing the latest questionable practice or person who was fired." ((in 6 reviews)); "Generally a good work/life balance." ((in 5 reviews)); "beautiful office space" ((in 5 reviews)); "Beautiful work environment" ((in 4 reviews))

What are the cons of working at Knowledge Services according to real employee reviews?

"no benefits to speak of / reduced pay by $1/hour to employees following a 'budget cut'" ((in 13 reviews)); "Pay was low for market." ((in 11 reviews)); "The nepotism is real within KS." ((in 7 reviews)); "Family is offered promotions and annual raises, while the rest of the employees don't receive annual raises, or any type of bonus." ((in 5 reviews)); "I feel like the health insurance is a kind of expensive, and it doesn't cover a whole lot until the deductible is met." ((in 4 reviews))

What are the top reviewed Knowledge Services locations?

Indianapolis , Fishers , Fort Wayne , Gary , Columbus , Evansville , West Lafayette , Marion , Mishawaka , Madison , Chattanooga , Nashville , Loogootee , Bloomington , Crown Point , Noblesville , Jasper , Jeffersonville , Michigan City , Daleville , South Bend , Brazil , Terre Haute , El Segundo , Reno , Castleton

Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews

5.0

Jun 12, 2017

What a great group of people

Director

Recommend

CEO approval

Business Outlook

Pros

Great culture of caring about people Very competitive salary and benefits Work Life Balance Opportunity for growth and advancement

Cons

Travel required to client sites across U.S.

Knowledge Services Response

9y

Dear Reviewer: Thank you so much for leaving your feedback. We are delighted to learn that your time with Knowledge Services has supported you in achieving a healthy work/life balance, and provided you with the opportunity for growth and advancement. As you know, we deeply value our employees and strive to provide an environment that is positive and encouraging. Some roles throughout the company do require travel and we completely understand how that can be burdensome at times. Thank you for making the sacrifice for client site visits and for all of your contributions overall! We appreciate you being a part of our Knowledge Services family and hope that you continue to have a positive experience. If ever there are any areas in which you would like to see additional support, please let us know! Thank you, again!

3.0

Jun 7, 2017

Great Starter for Getting Foot in Door

Eligibility assistant

Recommend

CEO approval

Business Outlook

Pros

Hours (8a-4:30p with an hour for lunch) Paid State Holidays Great in Office Support for FSSA staff

Cons

Horrible Health insurance Benefits Very hard to accrue paid time off (1.2 hours are earned per full time week)

Knowledge Services Response

9y

Dear Reviewer: We appreciate your feedback and want to thank you for taking the time to leave your review of Knowledge Services. We are pleased to hear that you have had great in-office support while in your position and we hope the off-site support has been equally as effective. We empathize with the frustrations you've experienced regarding health insurance benefits and accrued PTO, but please know that we are constantly working to improve our offerings and we take into account all feedback from employees. If you have anything else you would like to share, we encourage you to contact us at ERTeam@knowledgeservices.com to begin a conversation. Thank you!

1.0

May 11, 2017

Questionable Ethics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no good words to say about this company.

Cons

1)Their greed for profit overrides their moral compass to pay a fair wage. They have several government contracts in which they give their employee 45% if you are lucky of what the government is paying them for that job. 2) They write employment agreements so the employee or the contractors rights are clearly violated. 3) They have very questionable hiring practices. 4) They have very questionable accounting practices that need to be investigated. 5) Their HR department is not knowledgeable in their practices and continuously give the wrong information.

Knowledge Services Response

9y

Dear Reviewer: Thank you for your feedback of Knowledge Services. We are sorry to hear that you have not had a positive experience with us, and we encourage you to speak with your manager or HR to address your specific concerns. Knowledge Services was founded on high moral principles and we continue to live and breathe these values today in everything that we do. We would appreciate the opportunity to speak with you and learn more about what we can do to improve life for everyone at Knowledge Services. Please speak up with your manager or HR (HR@knowledgeservices.com) so that we can work together to build a positive and productive work environment.

Viewing 115 - 117 of 144 Reviews

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