Koalafi reviews

4.2

79% would recommend to a friend

(210 total reviews)
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Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

210 reviews
5.0
Mar 8, 2022

Place to come if you want high growth opps + challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Been here over a year now. If you are a high performer, you can really do anything you want here - more ownership, interesting work, shift in role. Lots of opportunity for folks in more "entry level" roles to transition to a different part of the business. It's nice to see people grow a career here. Interesting work, and our tech / product teams are able to get close to our merchants. Very data driven environment. Great place to "cut your teeth" if you are interest in entrepreneurship and also want to be a more rigorous business thinker. Support from leadership to have associates go start their own thing, including a new biannual pitch competition. Genuinely enjoy my coworkers and everyone I have met here. Nice to work with, and a lot of really smart people as well.

Cons

Some classic growth-phase pains. Moving too quickly but not getting all the right parts of the org aligned, having a lot on your plate. Sales team needs to continue to modernize - operate more like a SaaS / tech-forward sales team.

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Koalafi Response
4y
Thank you for the wonderful positive and constructive feedback. We value a growth mindset at Koalafi and agree that we need to improve at ensuring that communication across our organization doesn’t suffer when we are testing, learning, and often pivoting. Without context, our team runs the risk of not feeling empowered. Thank you also for the leadership feedback on providing the “what”, but ensuring our teammates get the growth opportunity to discover the “how”. We will take this feedback to heart and continue to look for opportunities to improve so that our associates can experience the life-changing growth experience that we promised them when they joined. Thank you, Boomer Muth, President
4.0
Mar 7, 2022

SINR

Recommend
CEO approval
Business Outlook

Pros

Uncapped Commission and great medical benefits.

Cons

Micromanage. Low Base salary and unclear room for growth.

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Koalafi Response
4y
Thank you very much for taking the time to provide feedback on your experience working at Koalafi. We’re glad that you find our benefits package to be excellent and are energized by uncapped commission opportunities. As a rapidly growing company we are always looking to improve the way that we do business, including internal processes and procedures, and encourage you to share your ideas so that we can offer better products and service to our merchants, customers and associates. As a growing company we are proud of our many associates who have embraced opportunities across various departments and encourage you to speak with your manager and others if there are growth opportunities that are of interest to you. Thank you, Bill Walker, Chief Revenue Officer
4.0
Mar 7, 2022
Recommend
CEO approval
Business Outlook

Pros

1) Meetings are brief and content dense. Scrum done extremely well. 2) Unlimited snack and drinks at Arlington WeWork. 3) Solid encouragement of 9-5 of work no pushing to due overtime unless desired 4) Team lunch paid usual for on Fridays 5) Great place for mid-level engineers to learn at their own speed, I was given about 3 months to learn parts of the stack I was missing (a great stack, bleeding edge) and also to learn the domain.

Cons

1) Slack politics was a bit out of hand but ultimately resolved properly. 2) Not enough direction at times on what to work on which has pros and cons. 3) Onboarding was inefficient, didn't get access to multiple Repos for several weeks nor a comprehensive explanation of the domain.

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Koalafi Response
4y
Thank you for the feedback! Appreciate the positive words on it being a great place for software engineers to work, learn, and grow – we agree! Regarding the opportunity to improve onboarding, as you say we are aware and working hard to add to our standard on-boarding assets to make it as easy as possible to get up to speed. This is of particular importance to us as we are continuing to grow at a fast pace. Thanks, Jim Kresge, Chief Technology Officer
Viewing 136 - 138 of 210 Reviews

Glassdoor has 217 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.