Kohl's reviews

3.3

53% would recommend to a friend

(20,293 total reviews)
avatar

Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
5.0
Oct 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Cashiers only fold clothes, bag items, process money, and sell credit. Cleaning up other departments is only done if you're still in at closing, but you're expected to keep all registers tidy (not so much a pro or con; a given). It's fast-paced, even when the store isn't active. Decent discount.

Cons

Hours are contingent on credit sales. Setting record highs doesn't matter if you can't keep that number day after day. Store closes could mean staying 2-3 hours after hours because those departments were just coming in for a paycheck. Even these cons not that bad. No real chance for advancement, not really competitive pay. Inconsistent hours. Registers are often broken and card scanning machines would take months to be repaired, leaving customers unable to work with credit cards.

1.0
Oct 12, 2016

It's a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. There are absolutely no pros working at Kohl's.

Cons

There are, however, several cons. First and foremost, I'm suppose to get two 15-minute breaks and a 30-minute lunch. Well, I never do get my second 15-minute break. My supervisor has zero personalty. She might say a grand total of a couple of sentences to me during my 7.5-hour shift. In fact, none of my co-workers say much either. They all seem disgruntled, too. Working third shift, you are stuck inside the building. You can't leave at all. The break room is tiny and cramped. The chairs they have seem like ones at a middle school cafeteria. And the break room itself is dirty and disgusting. Hate putting my food in the refrigerators there because they look like they haven't been cleaned out in years.

Viewing 508 - 510 of 20,293 Reviews

Glassdoor has 21,465 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.