Kohl's reviews

3.3

53% would recommend to a friend

(20,292 total reviews)
avatar

Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
4.0
Aug 29, 2016

Retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced. Skill development Empowered. Change

Cons

Pay Payroll Difficult to fire underperforemers-especially ASMs.

1.0
Aug 28, 2016

Just aweful

Recommend
CEO approval
Business Outlook

Pros

My fellow co-workers are great people

Cons

Kohls is so cheap they refuse to hire enough people. The let customers get away with murder, forcing you to just smile and take it when someone is scamming you. Also the stores in Ky don't even follow Ky state labor laws!

3.0
Aug 26, 2016

Department Lead/MJM Supervisor/Sales Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company itself is pretty great with good benefits for it's full time associates. As a sales lead (this position has many names) you get paid for holidays, even if you don't work it. You get discounts and exclusive coupons for associates only. Being a lead is very tough jobs especially if your department falls in Misses Junior's or Men's(my department). Your completely responsible for your department including merchandise flow, presentation, clearance, and associates/specialists. Expect to work with vendors just about every week. Some will come in and do their job without even a hello to you but others want you to babysit. Remember you are a leader in the store. You can even utilize people outside your department. It's a very proud position however read the cons...

Cons

Being a lead is really a glorified full time sales associate. You're directly responsible for the department but there are many other people above you that can make you feel like your not in charge of it at all. Your direct Area Supervisor and Assistant Manager have say over you and will both give their opinions on how things should be done. On top of that, other managers might have a word or two for you. Other lead, at least in my store, constantly judge your department. I was the most hated lead, even though I had a very large department, no soft-line experience, and there hasn't been a lead in months, I was criticized constantly by them. Remind you all of them were offered my position but none wanted the workload that comes with men's. No overtime which sucks because there is NEVER enough hours in the day. Your constantly called to ring, to E3, online shipments, or even mend another department.

Viewing 526 - 528 of 20,292 Reviews

Glassdoor has 21,464 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.