Kohl's POS Sales Associate reviews

2.8

30% would recommend to a friend

(636 total reviews)
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Michael J. Bender

Not enough data to show CEO approval

22% positive business outlook

Sales Associate/POS employees have rated Kohl's with 2.8 out of 5 stars, based on 636 company reviews on Glassdoor. This indicates that most Sales Associate/POS professionals have an average working experience there. Kohl's is rated in line with the average (within 1 standard deviation) by Sales Associate/POS professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

636 reviews
4.0
Jun 6, 2012

Great college job

Recommend
CEO approval
Business Outlook

Pros

Worked around college breaks, respected the fact that I was a student, steady pay increases

Cons

Can be slow when it wasn't around the holidays, Required to stand almost entire shift (except when on breaks)

1.0
Jun 3, 2012
Recommend
CEO approval
Business Outlook

Pros

The pros to working at Kohl's are the flexible work hours--so if you have another job, you are in school, etc you can usually still get shifts. Employees also get to stack their employee discount on top of other discounts on merchandise.

Cons

Kohl's has one of the lowest hourly pay rates in the retail industry; the management tries to squeeze as much work out of the fewest number of associates as possible, i.e., you may be scheduled to work in the shoe department but be summoned as back up cashier constently and to also provide carry out assistance to a customer-all at the same time-it's impossible! Also, management routinely schedules associates for shifts and assigns tasks that are the responsibility of supervisors, all the while paying the associate the much lower pay rate. They also don't tell you when you are hired that your pay raise is tied to your evaluation which is mainly tied to the # of credit applications from customers you have solicited. No matter how dependable you are or how well you do your job, or how customer serviced oriented you are, none of that matters. Management attempts to motivate with "jeans day" or "pancake day" but these things don't address the underlying problems with the working environment. Employee morale is generally horrible and the turnover rate is extremely high!

3.0
May 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Recognition is at the top all of the time. You are rewarded for everything, basically. The environment is always clean, organized, and full of opportunities to show your high work ethic.

Cons

There seems to be a problem in the company with directing managers. It's just a bunch of unorganization. no one is ever held accountable for uncompleted or incorrectly completed tasks.

Viewing 607 - 609 of 636 Reviews

Glassdoor has 21,477 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.