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      Kohl's

      Engaged Employer

      Kohl's reviews

      3.3

      53% would recommend to a friend

      (20,305 total reviews)
      avatar

      Michael J. Bender

      62% approve of CEO

      32% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      1.0
      Feb 19, 2015

      The inmates are running the asylum

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's inside, out of the cold, snow, and rain.

      Cons

      Everyone does the same job differently - - and then tells you what the last person told you was incorrect. Hours were EXTREMELY inconsistent....19 hours one week, 4 the next.....

      2.0
      Feb 15, 2015

      Over-worked and under-paid. New hires left within days.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers. I have never met a more caring and hardworking group of individuals.

      Cons

      Minimum wage for an extremely heavy work load, which included processing freight (during business hours) that was not completed by the overnight team. Why? Because they, too, were short staffed.

      1.0
      Feb 11, 2015

      Experience was good my first 4 yrs. After that, crappy management from store level up to corporate has gone to hell. Has one star only because this site wouldn't let me leave it blank.

      Freight associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro is very short commute from home. Saves on gas

      Cons

      Management is terrible. No communication, extreme favoritism, although they tout flexible scheduling... doesn't happen. Vacation time taken away from pt workers and no benefits anymore. When life throws you a curve ball, they will not work with your scheduling. You're given an ultimatum. Either work what they want or be fired. Have to be available 24/7, or again, you're given an ultimatum. Yet they expect you to live on 8 hrs or less a week. #365 hulen has lost so many wonderful people due to the current screwed up management. Store is going to hell in a hand basket. People not trained, veteran associates being cut instead of utilized. I could go on and on. Not worth the time people. Currently seeking other employment myself.

      Viewing 622 - 624 of 20,305 Reviews
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      ReviewsKohl's reviews

      Glassdoor has 21,477 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.