Is Kohl's a good company to work for?

Kohl's has an overall rating of 3.3 out of 5, based on over 21,475 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Kohl's to a friend and 32% have a positive outlook for the business. The best reviews about Kohl's have been left by employees working as Merchandise Analyst Intern , Software Engineer(Internship) and Software Engineer Intern .

Does Kohl's pay their employees well?

According to anonymously submitted Glassdoor reviews, Kohl's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Kohl's. This rating has been stable over the past 12 months.

How satisfied are employees working at Kohl's?

53% of Kohl's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kohl's 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Kohl's?

Sales Associate (2748) , Retail Sales Associate (873) , Sales Associate/Cashier (739) , Cashier (706) , Sales Floor Associate (479) , Customer Service Representative (380) , Associate (363) , Customer Service Associate (340) , POS Associate (332) , Seasonal Sales Associate (269) , Assistant Store Manager (219) , Beauty Advisor (217) , Kohls Sales Associate (206) , Point of Sale Associate (184) , Store Manager (178)

What are the pros of working at Kohl's according to real employee reviews?

"The people are great and will go to the ends of the earth to help you" ((in 1246 reviews)); "The coworkers are great and easy to work with they try to help you out when you first start with everything" ((in 1099 reviews)); "Definitely the fact that the hours are flexible and you are working in a team oriented environment." ((in 976 reviews)); "good benefits and not always busy" ((in 627 reviews)); "Flexible schedules Friendly mentors and colleague" ((in 547 reviews))

What are the cons of working at Kohl's according to real employee reviews?

"Low pay and messy store at times which means you are constantly hanging clothes up." ((in 2034 reviews)); "Poor management of getting employees to take on the next needed jobs at the company before they are furloughed." ((in 1332 reviews)); "Managers were rude and mean and I head several stories from recent employees that they had been throwing customers belongings." ((in 802 reviews)); "There is no training other than videos you are expected to watch and thereby learn what your job should entail." ((in 389 reviews)); "Not a great time when a manager yells at all the minimum wage employees saying we're paid too much." ((in 173 reviews))

What are employees saying about Kohl's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kohl's layoffs and their outlook for job security at Kohl's in 2026.

What are the top reviewed Kohl's locations?

Menomonee Falls , Milwaukee , San Antonio , Dallas , New York , Houston , Chicago , Indianapolis , Las Vegas , Columbus , Edgewood , San Diego , Los Angeles , Phoenix , San Bernardino , Atlanta , Monroe , Louisville , Sacramento , Orlando , Jacksonville , DeSoto , Colorado Springs , Milpitas , Pittsburgh , Austin , Cincinnati , Greensboro , San Jose , Minneapolis

Kohl's reviews

3.3

53% would recommend to a friend

(20,303 total reviews)

Michael J. Bender

62% approve of CEO

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20K reviews

4.0

May 1, 2015

Great experience with a company that puts service first and relies of high level of team efficiency to make needed goals

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Fast pace work environment, customer service based-work.

Cons

Small amount of hours to complete tasks Advancement is available but can get political

5.0

Mar 6, 2015

Kohl's is a great employer and an amazing place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Kohl's greatness agenda has had a huge impact on the culture creating a lot of excitement and showing great results across the organization. It's great to be part of a forward moving company that thinks outside the box, consistently challenges, rewards, and is defining greatness. There are also amazing perks like an on-site concierge service, spa services, a full health & wellness center with an impressive gym and fitness classes. There is also an on-site day care facility, just to name a few. While I don't take advantage of all of the perks, they are there to show that the associates are valued and a work-life balance is not only spoken about, but fully supported in a variety of channels.

Cons

A strive towards greatness is not a walk in the park... it take a lot of effort, collaboration, and a push beyond what we're comfortable with. In the end it is totally worth it, but you will be stretched regardless of your role.

Kohl's Response

11y

Thanks so much for your feedback - you're exactly right, greatness is not a walk in the park! We're glad you're with us and willing to be stretched. Hopefully the on-site perks and benefits help you to achieve great work-life balance.

2.0

Mar 5, 2015

The truth.

Point of sale associate, department associate, customer service

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. Stacking of coupons and discounts for employees. You will learn about the pricing SCAM that is Kohl's. Very helpful information indeed. Great friends will be made. But I suppose that has nothing to do with Kohl's.

Cons

Bad wages. Bad hours. Credit cards are more important than people. You will be judged based on rather or not you can get guests to sign up for The Kohl's Card. Managers do threaten to and actually cut the hours of POS associates if customers choose not to sigh up for the card. You can be fired for not getting enough credit card applications. Your availability will not be honored. They will schedule you when you cannot work. Then put the blame on you if you cannot find someone to fill your shift. They do not care if you don't get to celebrate the holidays with your family. Profit over people is an appropriate way to explain Kohl's. DON"T GET A KOHL"S CARD!! NEVER apply for a credit card that is not attached to a major credit card. You can get extra coupons @retailmenot . They do not offer competitave pay. You can get fired for calling in during the holiday season. Literally unless you or a close family member has passed away you can be fired. Kohl's Cares........ Propaganda videos during break. Very hard to just get away for a few moments. As they will have video's about how amazing kohl's is on in the break room. That alone will make you consider leaving.

Viewing 619 - 621 of 20,303 Reviews

Jobs at Kohl's

Seasonal Warehouse Associate (DeSoto, TX)

Part-Time Retail Sales Associate

Part-Time Retail Sales Associate

Part-Time Retail Sales Associate

Part-Time Retail Sales Associate

Kohl's

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Great experience with a company that puts service first and relies of high level of team efficiency to make needed goals

Kohl's is a great employer and an amazing place to work!

The truth.

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