Kohl's reviews

3.3

53% would recommend to a friend

(20,292 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
4.0
Jan 1, 2012

typical retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

co-workers were great. fun atmosphere.

Cons

Store Manager is useless and doesn't care about ANY of the employees (except the young girls that dress in tight clothes, which he oogles all the time and lets staff know about who he thinks is "nice")

5.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The management was always friendly and called each associate by name. The company provided a cake each month in honor of the birthday's for that month, so that was very nice. The associate discount was also nice.

Cons

The pay wasn't very good. It was basically minimum wage with retail experience. There was always a push from management to get customers to sign up for Kohl's charge cards, but that's every department store. I was never scheduled for enough hours combined with the low pay.

3.0
Dec 27, 2011
Recommend
CEO approval
Business Outlook

Pros

I enjoy working at Kohl's only because I'm well liked among my co-workers and customers. I am NOT a people person, but people like me for some reason. I do get crack customers still, but I could only imagine how much worse it could be. My co-workers are also generally a pleasure to be around...which keeps me from shoving a hanger through my eye on bad days.

Cons

In the store I'm currently at, the communication is TERRIBLE. Nearly daily, I'm given a task from one manager/supervisor, I'll be 15-20 minutes into that task, and another manager/supervisor will come by and ask me why I'm doing what I'm doing, tell me to stop, and give me another task. Also, I am trained to do EVERYTHING in my store besides customer service, I have 14 hours of availability 5 days a week, but I still get basic hours right along with people will less availability and less knowledge of the various positions in the store. On top of that, which could go without saying, the pay doesn't hold you to this job. People stay at Kohl's because, 1.) they're working to fill time, they don't NEED the money, 2.) they can't get a better paying job (or Kohl's is one of 2 or, at one point for me, THREE jobs they have), 3.) they can deal with the pay and they stay because of the people they work with.

Viewing 19729 - 19731 of 20,292 Reviews

Glassdoor has 21,464 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.