Kohl's reviews

3.4

54% would recommend to a friend

(20,276 total reviews)
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Michael J. Bender

66% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.4 out of 5 stars, based on 20,276 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
4.0
Nov 4, 2008

Reveiwing Kohls

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are really nice. They are really great about getting time off.

Cons

They don't schedule enough people on the floor. Sometime there is only one persone covering the front of the store. Then they holler about customer service. How can you give good customer service whe you are trying to put away things and cover 5 fitting rooms.

1.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

This company provides health, dental, and eye benefits, 401k benefits, and tuition reimbursement for both full and part-time employees, which is one of the best things the company has to offer. Not many companies offer benefits to their part-time workers, but Kohl's does. In addition, the employee discount is 10% off hardlines items (shoes, home goods, etc) and 15% off softlines (clothing, accessories). This may not sound like much, but these discounts are on top of sale prices and markdown prices, so it does add up. Scheduling is flexible if you are part-time.

Cons

Management is mediocre at best, and communication amongst the members of management, as well as communication between associates and management is unheard of. Management is full of empty promises that are never fufilled, and while there is plenty of room for advancement within each store, more often than not the promotions go to the most underqualified member of the team. While the jobs are simple and straightforward, training is overlooked. Employees are expected to follow "Kohl's Best Practices", but those rules and regulations are NEVER conveyed. Don't hold your breath if you desire praise or positive feedback for accomplishments or a job well-done. Good work is never rewarded. On the flip side, breaking the rules is never punished. You could kill someone and still keep your job. This is a lower-level retail job, so the types of people you get to work with are varied. The management is generally uneducated, and have limited job experience. While the company provides tuition reimbursement, management frowns upon anyone trying to further their education while they are employeed at the company (ironic?). Activites outside of work that might restrict your schedule--including family, school, or another job--are also frowned upon. This company is clueless about the meaning of work-life balance.

2.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are looking to disappear in a world of 6 foot cubicles then this is the place for you. Great place to eat breakfast and lunch. If you are looking to gain weight then you should also consider this company.

Cons

If you are looking to get into Kohls Corporate in the IS department....Good luck unless you have a lot of experience and have high level skills. The IT/IS dept is a two tier dept. Those on the top (Kohls employees), and those on the bottom, which are the consultants (temps). They do most of their dirty work with consultants, that have little to no chance to get hired on the Kohls payroll. They also show no signs providing the opportunity to train any IT/IS consultants from the bottom to get to the top. The chairs that you have to sit in all day are like ten years out of date. Comfort is key when you have to sit there all day long.

Viewing 20254 - 20256 of 20,276 Reviews

Glassdoor has 21,445 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.