Kohl's reviews

3.4

54% would recommend to a friend

(20,276 total reviews)
avatar

Michael J. Bender

66% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.4 out of 5 stars, based on 20,276 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a profitable, growing company with good product selection and marketing. Benefits are great if you qualify.

Cons

Unfortunately, the frontline employees are why it's so profitable and they do not get the respect or reward they earn. Most stores are severely understaffed to save on salary and the customers do not get the service they deserve. Kohls advertises itself as a department store, but does not follow through with the service that department stores are known for. Employees are worked to the bone because they will not invest the dollars in more sales staff.

2.0
Oct 9, 2008

too much growth too quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

clean new stores to come to work in variety of products to bring in good consumer base locations across midwest, CA, FL, east coast, and growing

Cons

no bonus for ASM's, we earn the GM their bonus DM's force ASM's to work 70+ hrs per week opening stores, no personal life until 'after open', threatened with jobs often, unfortunately the 'after open' scenario never materializes most management is turned and burned within 18 months

1.0
Oct 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Most people will say the employee discount you receive on merchandise. My feeling was lack of management allowed for tasks that needed to be completed to get completed without the hassle of a manager over your shoulder bogging down your productivity.

Cons

If you think you are important, great, but don't expect praise or even recognition on tasks that you go out of you way to complete. And I am not talking about tasks you should do as taking pride in your store, I am talking about them making you stay for overtime to complete large tasks with fellow co-workers and not even getting a thank you after. Also because management is incoherent to what is going on, don't ask to be supported in making a decision on store policy or what is good in general, you will be left hung to dry because making that dollar is more important then your value as an employee.

Viewing 20257 - 20259 of 20,276 Reviews

Glassdoor has 21,445 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.