Kore.ai reviews

3.3

52% would recommend to a friend

(334 total reviews)

Raj Koneru

58% approve of CEO

43% positive business outlook

Kore.ai has an employee rating of 3.3 out of 5 stars, based on 334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kore.ai employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

334 reviews
4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good to be there alwYs

Cons

Betrr re r salary structure as always

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Kore.ai Response
1mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience and are glad to learn that you enjoy our company vision purpose and technologies. We are growing rapidly and are dedicated to always improving our benefits package, which includes compensation and expanded benefit offerings. If you’d like to provide further feedback please email me at Kristi.Grassley@kore.com Thank you for everything you have done at our company, we sincerely appreciate it!
3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good products and office. Good work life balance.

Cons

very voltaile environment and prodcuts.

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Kore.ai Response
1mo
Thank you for sharing your feedback and for being a part of Kore.ai. We are glad to hear that you appreciate our products, office environment, and work-life balance. We also appreciate you sharing your perspective regarding the work environment and product landscape. We recognize that experiences can vary, and your feedback is noted. Thank you for taking the time to share your feedback. We wish you continued success.
4.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people working there, and a lot of effort to build a great culture.

Cons

Lack of trust combined with lack of support or recognition for the RevOps team. I really enjoyed working there for the team, but the amount of work expected versus compensation and involvement of high leadership on minutiae was limiting. Our team was told what to do, even when we tried to articulate better solutions based on current and previous experiences.

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Kore.ai Response
2mo
Thank you for sharing your experience and feedback. While this review reflects a period of significant transition within the organization over a year ago, we appreciate the candid perspective and recognize that there were areas where the RevOps team needed stronger support, clearer ownership structures, and more autonomy in execution. Since that time, the RevOps organization and leadership structure have evolved considerably. We’ve made meaningful changes to how teams collaborate, how processes are designed, and how decisions are made, with a much stronger emphasis on empowering teams closest to the work to drive solutions and improvements. We’ve also invested heavily in operational structure, cross-functional alignment, and clearer accountability to create a more scalable and supportive environment. We’re grateful for the contributions of former team members who helped identify opportunities for improvement during that phase of growth, and we remain committed to continuously improving the employee experience as the company evolves.
Viewing 10 - 12 of 334 Reviews

Glassdoor has 360 Kore.ai reviews submitted anonymously by Kore.ai employees. Read employee reviews and ratings on Glassdoor to decide if Kore.ai is right for you.