Kore.ai reviews

3.3

52% would recommend to a friend

(334 total reviews)

Raj Koneru

58% approve of CEO

43% positive business outlook

Kore.ai has an employee rating of 3.3 out of 5 stars, based on 334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kore.ai employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

334 reviews
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some dedicated folks, people want the company to succeed.

Cons

Leadership team are Yes Men to the CEO. Have high expectations of campaign performance with limited budgets, tight turn around times, and ever changing product services and offerings that prevented actual market awareness and penetration. Avoided good practice digital marketing in favor for treating every contact as a lead and having BDRs contact them with poor, generalized messaging. Board mandated RIFs are done without leadership input.

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Kore.ai Response
1w
Thank you for taking the time to share your feedback. We take all reviews seriously and appreciate the insight into where we can improve our internal processes, alignment, and strategic execution. We are sorry to hear that your experience felt constrained by tight timelines, budget limitations, and shifts in our product offerings. Fast-paced environments and evolving product landscapes can absolutely create challenges for marketing execution and market penetration. Regarding your comments on our go-to-market strategy and organizational changes, we recognize how critical clear communication and modern marketing best practices are to team morale and overall growth. While macro-economic shifts and organizational restructuring are sometimes necessary to ensure long-term stability, we understand the impact these decisions have on our teams and are continuously working to improve transparency and collaboration across all levels of leadership. We wish you the very best in your next professional chapter and thank you again for your constructive feedback as we work to build a better workplace.
2.0
Jul 1, 2026

Poor leadership and internal politics hinder communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much to say about pros

Cons

Lack of communication Internal politics Leadership is a mess

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Kore.ai Response
2w
We're sorry to hear that you are frustrated with your overall experience at Kore.ai and are unable to identify anything positive about your time with us. We appreciate your candid feedback and take your concerns seriously. At Kore.ai, we value open communication and are committed to addressing any misconceptions that may arise. In just a few years, our company has grown & scaled at an extraordinary pace. This kind of momentum and success doesn’t come without growing pains. But it also doesn’t happen with passionate & talent people, innovative & bold leaderships and a shared belief in what is possible. We wish you the best in your career.
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with decent growth and learning opportunities. The work environment largely depends on your manager and team. If you have a supportive manager, the experience can be very positive. Overall, it's a good place to gain experience and develop professional skills.

Cons

Parking availability could be improved.

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Kore.ai Response
4d
Thank you for taking the time to share your experience and for being a part of Kore.ai. We are glad to hear that you have found Kore.ai to be a place that offers meaningful growth, learning opportunities, and professional development. We also appreciate your feedback regarding parking and your perspective on team experiences. Thank you again for sharing your experience. We wish you continued success.
Viewing 4 - 6 of 334 Reviews

Glassdoor has 360 Kore.ai reviews submitted anonymously by Kore.ai employees. Read employee reviews and ratings on Glassdoor to decide if Kore.ai is right for you.