Kraft Heinz reviews

3.5

64% would recommend to a friend

(5,847 total reviews)
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Steve Cahillane

84% approve of CEO

48% positive business outlook

Kraft Heinz has an employee rating of 3.5 out of 5 stars, based on 5,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kraft Heinz employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Sep 27, 2014

Promising

Recommend
CEO approval
Business Outlook

Pros

I'm young and just starting out in the industry. Heinz gave me a chance. There is no where to go but up.

Cons

Everything. Maybe I'm being a bit dramatic. No....no I'm not. This company is a mess. We are dropping customers like flies because leadership (I'm looking at you Brazilians) don't understand how this business works. Morale is at an all time low. I got to experience a little bit of the old culture before the mass chaos. People honestly loved their jobs. When I started, I was eager to learn as much as I could and I saw myself staying with Heinz for quite a while. That isn't the case any longer. The only reason I haven't left yet is because I can't. I'm putting in my time to as my boss says "put Heinz on the resume" and then I'm gone. This place is ridiculous. I love my job but the so called "culture" and upper management disgust me.

1.0
Jun 17, 2015

The worst of the worst!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand recognition and diversification of products.

Cons

One of the most unorganized, dysfunctional, unprofessional organization out there. Extremely tough environment to work in. Employees are overworked and discouraged. There is very little time to work on process improvement; instead time is spent and wasted putting out fires which occur daily. Nothing seems to function properly. 3G Management completely lacks knowledgeable and understanding how supply chain works. I have seen them googling on how to determine safety stock. Management should not be googling basic information that is standard learning in American Universities. Portuguese is spoken around the office consistently. Consultants that have been hired to help resolve simple supply chain issues are also Brazilian and are hard to understand. Sometimes you get the feel that you are in South America rather than US. Nepotism is everywhere! Heinz culture prides themselves on meritocracy. But really there has been no promotions in Operations department for the past 2 years. Instead 3G Management came in and gave themselves all management positions. Some would call that meritocracy I guess!? Moral is at all time low. Employees are being let go what seems daily. Instead of management taking responsibility and accountability for root problems that are within the organization, they instead let people go. Again putting out fires instead of improving broken processes. Communication between departments is almost nonexistent. Each department has competing objectives and enormous time is spent on blaming each other. Goals change daily and failure to pass this information from management to employees is given. Lower manager is very unprofessional. Bunch of immature 25 year olds with no experience with real business world. This place is falling apart.

1.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Downtown Chicago location; Lots of opportunity to interact with executive leadership; Opportunities to lead projects/work without a lot of micromanagement; Fast paced environment; Lots of promotion potential if you are the right kind of employee

Cons

A lot of the reviews you will read about this company come from people talking about how the old Kraft or the old Heinz were great and the new company is terrible. This might sound to some like the reviews are coming from bitter former employees who were let go for not being up to par, or maybe people who don't handle change well, etc. That may be true. But don't assume that all the negative reviews come from substandard employees. The company truly does not have a long term vision for how they will continue to operate at current pace. The 3G model is all about cutting costs and experience - replacing high cost, highly experienced employees with young, inexpensive MBA talent. And there is nothing wrong with that at the surface. The problem occurs when that young, inexperienced talent is brought in to lead projects/department, etc. and they don't have anyone to coach, mentor, or train them. There are serious risks that the company takes and exposes itself to, because the decision makers may only have a couple of years in the workforce and don't know what they don't know. It is becoming less and less common to find people that have been with the company for more than 2 or 3 years, 5+ years (outside of the manufacturing environment) is extremely rare. This company may be a good place for a young MBA grad to get an iconic company name on their resume, maybe even get promoted quickly, and then get out after two years to go find a "real" job. The problem is that that person will quickly find themself failing in any other management role outside of KHC because they have not learned the fundamental things a manager needs to know to succeed in any normal business. Finally, no mater who you are, you will not be immune to the constant, unexpected layoffs. of course after the acquisition of Kraft, many Kraft employees were let go. Not a huge surprise, but the number of people laid off, and they type of roles eliminated were somewhat concerning. Then, the field restructuring was announced, and hundreds more manufacturing employees will be let go over time as plants consolidate and close. Then, a few months ago, another round of corporate restructuring meant about 200-300 more salaried employees were let go. And this time, it wasn't just the "low hanging fruit" - underperformers or redundant roles. It was the result of senior management saying, "We need to save $XXXXXX in salaries, so each team needs to cut X number of people. Figure it out." So strong performers were let go. Many of the remaining experienced people were let go. people who were critical to major projects were let go. So now what? Already lean teams need to scramble to fill holes, expensive consultants need to be brought in to pick up the work, and the bare minimum level of work will get done. There won't be opportunities to really produce good, quality work. If you are still there, you won't ever feel proud of your work, because your team is so lean, you all have to work yourselves day and night just to produce the bare minimum, because there are no resources available to you. And you will do that day after day because every day you are afraid of losing your job.

Viewing 7 - 9 of 5,847 Reviews

Glassdoor has 7,562 Kraft Heinz reviews submitted anonymously by Kraft Heinz employees. Read employee reviews and ratings on Glassdoor to decide if Kraft Heinz is right for you.