Kroger reviews

3.1

42% would recommend to a friend

(24,218 total reviews)
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Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
3.0
Apr 14, 2026

Safe industry but not a leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct team Safe industry Mobility

Cons

Outdated return to office mandate

1.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It used to be a really good company to work for... - employee discount - 8 hours a day maximum - 4 hours a day minimum - High pay - part of a union but they aren't great

Cons

- Low hours - Never in your department, always pulled to help out front end and pick up department - High turn over rate - High burnout - Too much drama and people testing the waters on what they can and can't get away with - Our union sucks, they don't do anything, can't even guarantee u will get ur job back if u get fired - Customer abuse and not enough protection against it - No security, company believes in promoting bad customer behavior by giving them whatever they want for free - Too many expectations and not enough help to accomplish it - Management changes ur schedule without ur knowledge or consent - They call u in on ur days off, lying about what shift they need u and what department it's in - They allow sketchy people to work there - Management stands around too much, barking orders instead of being a leader by stepping in to help - If u work or help in pick up, ur forced to stay after ur shift was supposed to end - They have u work off the clock without pay - Won't allow u to call off in a snow storm unless it's a level 3... So if u live in an area where they procrastinate to call snow levels like I do, all ur call offs will count against u - Call off point system that has massive flaws and loopholes - Good employees get treated like garbage. Good work goes unnoticed, thanked or recognized - If a customer has it out for u and tries to fight u on the sales floor, u will get fired on the spot regardless if u didn't engage and the union can't help u. - Company and management values customers over employees (I've heard them say this too)

Viewing 148 - 150 of 24,218 Reviews

Glassdoor has 24,882 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.