Kyndryl reviews

3.6

61% would recommend to a friend

(4,397 total reviews)

Martin Schroeter

69% approve of CEO

51% positive business outlook

Kyndryl has an employee rating of 3.6 out of 5 stars, based on 4,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kyndryl employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Nov 13, 2023

Job from your nightmares

Recommend
CEO approval
Business Outlook

Pros

Eventually they fire you and you don't have to work there anymore.

Cons

Outages every week that crushed customers. Customers forced to migrate to resell contracts against their will. Terrible support from overstretched collogues that are completely overwhelmed with work. No one knows what the prices of services are, pricing is a joke and takes weeks to get any numbers to customer because of triple/quadruple internal approval gates. Micromanagement to the extreme. You have to report a transcript of customer conversations to management daily. Every action you make has to be reported to management. Everyone faces unbelievable levels of scrutiny. This drives the culture into a cannibalistic frenzy where friends eat friends, and managers consume their own teammates. Delivery is horrendous, the worst delivery team I have every worked with. I think is because they are stretched so, SO thin. "We put people first" is a direct quote from the CEO made the same week they started mass layoffs.

2.0
Aug 17, 2023

Beware!

Recommend
CEO approval
Business Outlook

Pros

This is a large, capable company able to execute on its strategic plans. Base salaries are higher than many places.

Cons

Kyndryl took the worst parts of IBM and magnified it. All of the managers came from IBM and look at you with a blank stare when you say things like "well, that is the way IBM did it but we don't". They are now trying to compete with Deloitte and Accenture now - good luck! Top management is making an obscene amount of money.

2.0
Mar 18, 2023

Less paid

Recommend
CEO approval
Business Outlook

Pros

Kyndryl has very few benefits. WFH

Cons

1. Extreme toxic environment. Everyone tries to prove to leadership they are working trying to step on each other They offer WFH, there is no facilitation to work from home. No benefit to setup office. Not even extra screen. 2. No clear documentation on company benefits. 3. The startup issue of lack of processes 4. Most important pay inconsistency 5. The work is too much and the pay is too less 6

Viewing 10 - 12 of 4,397 Reviews

Glassdoor has 5,971 Kyndryl reviews submitted anonymously by Kyndryl employees. Read employee reviews and ratings on Glassdoor to decide if Kyndryl is right for you.