Is Labcorp a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Labcorp have rated their employer with 3.7 out of 5 stars in 122 Glassdoor reviews. This is a higher than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Customer Service Representative Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Labcorp .

Does Labcorp pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Labcorp with 3.5 out of 5 stars based on 122 anonymously submitted employee reviews. This is 2.9% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Labcorp.

What are the top reviewed jobs at Labcorp?

Phlebotomist (557) , Specimen Accessioner (309) , Medical Technologist (216) , Lab Assistant (199) , Lab Technician (197) , PST Specialist (189) , Program Specialist (187) , Project Manager (149) , Cerified Phlebotomist (133) , Customer Service Representative (124) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (75) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Benefits are good.We try to do little things for employees like providing snacks." ((in 1005 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 495 reviews)); "Good work life balance and flexibility." ((in 288 reviews)); "Great coworkers and team." ((in 268 reviews)); "Learning curve and good manager" ((in 170 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 766 reviews)); "The pay was low and they only offered 1% raise even with a perfect annual review" ((in 619 reviews)); "No analytical work and poor training" ((in 211 reviews)); "Salaries are low and not competitive." ((in 192 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 176 reviews))

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Labcorp

Labcorp Customer Service Representative reviews

3.7

76% would recommend to a friend

(122 total reviews)

Adam Schechter

68% approve of CEO

72% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

Customer Service Representative employees have rated Labcorp with 3.7 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

122 reviews

4.0

Nov 24, 2025

Glad to work for a respectable company.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I believe that LabCorp is an excellent company to work for. My job gives me a feeling of accomplishment.

Cons

I can think of nothing negative in regard to the overall satisfaction of being employed by LabCorp.

4.0

Aug 11, 2025

Its nice

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Stable job, nice salary, work culture

Cons

A lot of tasks, understaffed

5.0

Aug 7, 2025

5 Years at Labcorp

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Company, Great Supervisors, Great Benefits.

Cons

Hourly wage could use some adjusting up.

Viewing 4 - 6 of 122 Reviews

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Labcorp Customer Service Representative reviews

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Glad to work for a respectable company.

Its nice

5 Years at Labcorp

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