Is Labcorp a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Labcorp have rated their employer with 3.7 out of 5 stars in 122 Glassdoor reviews. This is a higher than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Customer Service Representative Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Labcorp .

Does Labcorp pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Labcorp with 3.5 out of 5 stars based on 122 anonymously submitted employee reviews. This is 2.9% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Labcorp.

What are the top reviewed jobs at Labcorp?

Phlebotomist (557) , Specimen Accessioner (309) , Medical Technologist (216) , Lab Assistant (199) , Lab Technician (197) , PST Specialist (189) , Program Specialist (187) , Project Manager (149) , Cerified Phlebotomist (133) , Customer Service Representative (124) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (75) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Good benefits...and if you are self reliant then you can be trusted in a client office." ((in 1019 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 494 reviews)); "Good work life balance and flexibility." ((in 304 reviews)); "Great coworkers and team." ((in 274 reviews)); "Learning curve and good manager" ((in 165 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 762 reviews)); "The pay was low and they only offered 1% raise even with a perfect annual review" ((in 630 reviews)); "Emails coming from many departments with situations that are unique and require specialized attention for which you have little or no training or preparation !" ((in 226 reviews)); "Salaries are low and not competitive." ((in 185 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 175 reviews))

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Labcorp

Labcorp Customer Service Representative reviews

3.7

76% would recommend to a friend

(122 total reviews)

Adam Schechter

68% approve of CEO

72% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

Customer Service Representative employees have rated Labcorp with 3.7 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

122 reviews

3.0

Oct 21, 2014

Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company training was great; overall benefits were good, but at a price

Cons

Micromanaged, not always valued and recognized for performance

3.0

Sep 22, 2014

Employed for nearly a decade and honestly their are more pros than cons.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Stability. .. They really despise letting employees go unless a series of unfortunate events makes it necessary.

Cons

Employees are judgemental and pessimistic and such behavior is accepted and tolerated. Career advancement is seldom.

2.0

Jun 25, 2014

Work elsewhere

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Steady paycheck, benefits, decent pay, good training model

Cons

No employee appreciation, out of touch management, very strict attendance policy, you work a lot of holidays (Christmas Eve included), not a lot of room for growth

Viewing 112 - 114 of 122 Reviews

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Labcorp Customer Service Representative reviews

Ratings by category

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Okay

Employed for nearly a decade and honestly their are more pros than cons.

Work elsewhere

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