Is Labcorp a good company to work for as a Patient Customer Service Representative?

Patient Customer Service Representative professionals working at Labcorp have rated their employer with 4.0 out of 5 stars in 40 Glassdoor reviews. This is a higher than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Patient Customer Service Representative Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Patient Customer Service Representative interview questions at Labcorp .

Does Labcorp pay Patient Customer Service Representative employees well?

Patient Customer Service Representative professionals rate their compensation and benefits at Labcorp with 4.0 out of 5 stars based on 40 anonymously submitted employee reviews. This is 16.2% better than the company average rating for salary and benefits. Find out more about Patient Customer Service Representative salaries at Labcorp.

What are the top reviewed jobs at Labcorp?

Phlebotomist (557) , Specimen Accessioner (309) , Medical Technologist (216) , Lab Assistant (199) , Lab Technician (197) , PST Specialist (189) , Program Specialist (187) , Project Manager (149) , Cerified Phlebotomist (133) , Customer Service Representative (124) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (75) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Good benefits...and if you are self reliant then you can be trusted in a client office." ((in 1019 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 494 reviews)); "Good work life balance and flexibility." ((in 304 reviews)); "Great coworkers and team." ((in 274 reviews)); "Learning curve and good manager" ((in 165 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 762 reviews)); "The pay was low and they only offered 1% raise even with a perfect annual review" ((in 630 reviews)); "Emails coming from many departments with situations that are unique and require specialized attention for which you have little or no training or preparation !" ((in 226 reviews)); "Salaries are low and not competitive." ((in 185 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 175 reviews))

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Labcorp

Labcorp Patient Customer Service Representative reviews

4.0

73% would recommend to a friend

(40 total reviews)

Adam Schechter

72% approve of CEO

77% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

3.8

Culture & values

3.8

Work/Life balance

Patient Customer Service Representative employees have rated Labcorp with 4.0 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Patient Customer Service Representative professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Patient Customer Service Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

40 reviews

2.0

Sep 22, 2021

No flexibility, low pay, stressful environment

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers, Monday-Friday shifts, great lab health benefits, closed some major holidays

Cons

Not enough staff to cover time off of work, so forced to work. Low compensation compared to other companies, high turn around rate of employment, fast-paced environment with not enough training and resources

4.0

Sep 9, 2021

Good company

Patient care technician

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere. Training was very in deep felt prepared for my first day. Management and team is dependable.

Cons

Short staffed sometimes and rarely have coverage.

2.0

Jan 14, 2021

good pay. stressful environment

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

the pay was good for the area

Cons

management and staff turn over often, stressful environment

Viewing 28 - 30 of 40 Reviews

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Labcorp

Labcorp Patient Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No flexibility, low pay, stressful environment

Good company

good pay. stressful environment

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