Is Labcorp a good company to work for as a Patient Customer Service Representative?

Patient Customer Service Representative professionals working at Labcorp have rated their employer with 4.0 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Patient Customer Service Representative Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Patient Customer Service Representative interview questions at Labcorp .

Does Labcorp pay Patient Customer Service Representative employees well?

Patient Customer Service Representative professionals rate their compensation and benefits at Labcorp with 4.0 out of 5 stars based on 39 anonymously submitted employee reviews. This is 16.2% better than the company average rating for salary and benefits. Find out more about Patient Customer Service Representative salaries at Labcorp.

What are the top reviewed jobs at Labcorp?

Phlebotomist (557) , Specimen Accessioner (309) , Medical Technologist (216) , Lab Assistant (199) , Lab Technician (197) , PST Specialist (189) , Program Specialist (187) , Project Manager (149) , Cerified Phlebotomist (133) , Customer Service Representative (124) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (75) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Benefits are good.We try to do little things for employees like providing snacks." ((in 1005 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 495 reviews)); "Good work life balance and flexibility." ((in 288 reviews)); "Great coworkers and team." ((in 268 reviews)); "Learning curve and good manager" ((in 170 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 766 reviews)); "The pay was low and they only offered 1% raise even with a perfect annual review" ((in 619 reviews)); "No analytical work and poor training" ((in 211 reviews)); "Salaries are low and not competitive." ((in 192 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 176 reviews))

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Labcorp

Labcorp Patient Customer Service Representative reviews

4.0

73% would recommend to a friend

(39 total reviews)

Adam Schechter

72% approve of CEO

77% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

3.8

Culture & values

3.8

Work/Life balance

Patient Customer Service Representative employees have rated Labcorp with 4.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Patient Customer Service Representative professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Patient Customer Service Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

1.0

May 16, 2024

Constantly overworked

Patient care technician

Recommend

CEO approval

Business Outlook

Pros

Personal Leave Balance, Time off

Cons

Micromanaging, unpaid, understaffed,unknowledgeable supervisors, and the list goes on

4.0

May 10, 2024

first year anniversary

Patient care technician

Recommend

CEO approval

Business Outlook

Pros

encourage you to develop your talents

Cons

not enough uniform supplied to PSTs at onset of employment.

5.0

Feb 12, 2024

Great corporation to work for.

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

salary is decent. Supervisors are great.

Cons

sometimes short staffed and extremely busy.

Labcorp Response

We are working to respond to the varying personal needs of our employees while continuing to fulfil our mission of improving health and lives. We are appreciative of the time you have taken to leave this review.

Viewing 13 - 15 of 39 Reviews

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Labcorp

Labcorp Patient Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Constantly overworked

first year anniversary

Great corporation to work for.

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