Labcorp Customer Service Representative/Courier reviews

3.6

66% would recommend to a friend

(92 total reviews)
avatar

Adam Schechter

64% approve of CEO

67% positive business outlook

Customer Service Representative/Courier employees have rated Labcorp with 3.6 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Customer Service Representative/Courier professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Courier professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

92 reviews
3.0
Oct 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Stable job. Well run company, fiscally sound. Good benefits: Health care, dental care, vision, 401K, PTO policy, stock options, company car.

Cons

Money is more important than people. I've seen people let go for no other reason than to promote positive financials looking good at the end of the quarter. Consolidation of offices in many cities to large regional offices have left smaller offices a shell of what they were with many corporate functions such as HR and upper management access very difficult to use.

4.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. 2nd/3rd shift differential. Distribution management is awesome at working out problems for each individual person. As a courier I get access to a company vehicle (which I lease) for personal time - they pay for maintenance, gas, towing, etc.

Cons

Hours are mostly all 2nd/3rd shift. Not much room for personal growth within distribution. Upper management (corporate) likes to point fingers without researching facts beforehand. Work/Life balance causes waning relationships due to the fact that I work 2pm-1am. (nature of the beast) DON'T work as an accessioner!

4.0
Jul 31, 2014

Great Company to Work For!

Recommend
CEO approval
Business Outlook

Pros

Good Management....nice co-workers with team player mentality.

Cons

Starting Pay Rate was a little low but did get overtime.

Viewing 85 - 87 of 92 Reviews

Glassdoor has 12,050 Labcorp reviews submitted anonymously by Labcorp employees. Read employee reviews and ratings on Glassdoor to decide if Labcorp is right for you.