Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
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Andrew McLean

68% approve of CEO

40% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
1.0
Jul 12, 2021

Lands' End a company you want to avoid!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will get a paycheck(albeit compensation that does not compensate you well for the ridiculous demands expected of you, and more are being added all the time ) Small work campus is fairly well maintained. Onsite fitness center.

Cons

Nonexistent work-life balance,(mandated to work up to 6 months of the year working possibly 50 hours or more per week including Saturdays. It seems an ever-increasing number of workers are denied vacation time when requested ( requests are held until just before the time requested . Sometimes hours before the time being aked off before being approved or denied . Thus you're unable to make plans or necessary arrangements) thus forcing workers to use vacation time at times they don't want it or lose it. Including requests for time off for such things as medical appointments Poor benefits ( prorated sick, vacation and holiday pay slanted enormously in favor of the company) for an international company. Expensive health insurance with very high out-of-pocket costs (by many companies definitions the coverage would be known as catastrophic insurance. Single individuals are truly hit extraordinarily hard with out-of-pocket costs and premiums. Unqualified departmental leadership with attitudes that engage in obvious displays of favoritism, personal bias, a lack of team-building skills, as well as unprofessionalism that appears to be held to very low levels of accountability. Leaders also seem to lack skills in managing people, creating and implementing departmental policies, as well as ensuring follow through on departmental and general company policies. A lack of fair and balanced work in all areas for all workers. It would also appear that those in charge are either unwilling or don't know how to confront workers and deal with dishonesty in the workplace. I believe that almost no opportunities for advancement exist. (this is where you come to end your work career not build it. I also believe that many see this as I do as a dead-end place to work with a terrible lack of consistency in the way you run your business Employees should also forget about the employee services /HR department as a whole their interest is geared toward the companies interests, not the employees' interest based upon my personal experience.

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Lands' End Response
4y
Thank you for taking time to write a review. We are committed to being a great place to work and take your comments and concerns seriously. We encourage you to reach out to us directly at employeefeedback@landsend.com to speak with us about your experience.
5.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Everything including pay and the people. one of my leads got fired for bullying.

Cons

Long shifts and changing threads are definite cons.

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Lands' End Response
4y
Thank you for taking time to write a review. We appreciate your feedback.
4.0
Jul 2, 2021

Decent

Recommend
CEO approval
Business Outlook

Pros

You aren't belitted if you have to call in. You aren't required to speak to someone if you call in. You leave a voicemail

Cons

You are expected to handle rude customers that start beliddling you.

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Lands' End Response
4y
Thank you for taking time to write a review. We would like to learn more about your experience. Please email us at employeefeedback@landsend.com.
Viewing 319 - 321 of 765 Reviews

Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.