Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
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Andrew McLean

68% approve of CEO

42% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
3.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Great discount. Some "Leads" try hard to encourage and support associates.

Cons

No benefits for part-time. Too many hours during peak times and little to no hours during non-peak. Ridiculous "unpaid hours" policy. Will fire you because you were sick and Unpaid Hours fell low, and then ask you to stay for 3 weeks to help out. Then wonder why you would turn that down.

1.0
Nov 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Great company culture, most of the people are great and they to do good things. Lots of experienced employees who are loyal and hard working. Equally as many good ideas from those employees and there is a genuine desire to improve and get into the modern era in regards to technology, systems, processes, accountability, etc. The new CEO has a good vision and is a good fit culturally with Lands' End. Nice campus, great product, and good company story.

Cons

Sales management trying to turn LEBO into a Aramark, or Cintas and bring with it their east coast attitude and bulldozer style management into a midwest culture. Account Executives, Regional Sales Executives, National Account Managers, and other loyal employees not treated with respect. Top sales leaders have never sold in industry, or for Lands' End Business or spent time in the field to gain an understanding of what challenges are faced, and yet, make critical decisions about sales reps goals, quotas, etc from sitting in an office behind a desk. There is no direction given to reps, and sales strategies change every 6 months. Reps are not given a chance to ramp up as a new hire, and sales quotas are unrealistic. Very questionable HR practices and several pending lawsuits as a result. Base pay is poor, quotas are (still) unattainable, and commissions are VERY poor, not even industry standard, and turnover is well over 65% year in and year out. Anyone looking for a great sales job can find a better paying job both base salary-wise, commissions, perks, benefits, etc with thousands of other companies. I would not recommend any sales job as the commissions, and ability to make any money are very slim. This is a VERY tough industry to sell logo'd apparel too....most companies are going casual, and not interested in buying or forcing employees to wear uniforms. Morale for inside sales, field sales and national sales is very low. I have never worked at a place where no one can find good things to say about their job, upper management, their role, or outlook of their team. Sad to see loyalty, hard work, and dedication of top employees be forced out or leave for better jobs who respect them. Still stuck in the 1980's technology, and not interested in upgrades, or hiring quality/experienced people to install and/or implement. In short, it is a circus.

Viewing 448 - 450 of 765 Reviews

Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.