Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
avatar

Andrew McLean

68% approve of CEO

40% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
4.0
Aug 8, 2016

sales leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive district managers, positive company, great merchandise, fun and easy work. Can be disorganized at times, but overall a great job.

Cons

Pay could definitely be higher. Biggest con is that lands end is inside of sears. Conflicting direction between sears management and lands end. Pressure for meeting Sears metrics (SYWR and credit cards); feels this takes away from providing the legendary customer service

4.0
Aug 3, 2016

Sales coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clothing brand with timeless classic pieces.

Cons

In Sears sywr and credit cards

2.0
Jun 29, 2016

Too Many Cooks in the Kitchen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Starting to hire very talented people into the company. -Exposure to potential costumers is increasing -Strong name in apparel industry

Cons

-Too many "cooks" are being hired for their ideas, not enough staff to do the labor/work load. This causes long hours for only part of the staff and an unhappy atmosphere. Most divisions need 1 or 2 more assistant/associate's to take on everything that needs to get done. -Training for your position/true guidelines for expectations is non-existent. Make it clear from the get go and keep all related positions the same: ie Assistant, Associate, Senior levels etc... too much fluctuation between divisions... nobody knows how to get themselves to the next level and instead of working towards it, they just go elsewhere. -During my exit review, HR asked me what Lands' End could do better. Instead of listening to constructive and thoughtful feedback, they spent most of the time arguing the advice... how will you get better and change if you can't even listen to the problem?

Viewing 556 - 558 of 765 Reviews

Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.